9 Process Query

In the Outgoing or Incoming Message Browser, all the messages that were transmitted from and received at the branch are displayed. This may amount to hundreds of messages. To avoid wading through this mass of data, perform a query to obtain information that is relevant at a particular time. For example, The Advanced Search function makes possible to obtain information on the messages that were sent to just two customers on a specific date or to see all outgoing messages across modules sent during a specific period etc.

• Launch Advanced Search Screen
  This topic provides the systematic instructions to load advanced search screen.
• Make Query based on more than one Criterion
  This topic provides the systematic instructions to make query based on more than one criterion.
• Select Same Criterion to Apply One or More Conditions
  This topic provides the systematic instructions to select same criterion to apply one or more conditions.
• Order Details of Query
  This topic provides the systematic instructions to order details of query.
• Using Wildcards to make Query