12.1.1 Creating a Promise Type

For creating a promise type, you need to specify details, such as code, description, and grace days.

To create a promise type:

1. From the main menu, navigate to Collections and Recovery and then click Maintenance.
2. From the Maintenance menu, click Promise Type and then click Create Promise Type.
   The Create Promise Type page appears.
3. In the Code field, enter a unique identification code for the promise type.
4. In the Description field, enter a description of the promise type.
5. In the Grace Days field, enter the number of grace days allowed to the customer for making payment against the promise type.
6. In the Threshold (%) field, enter the threshold limit in percentage for the promise type.
7. Click Additional Validation tab and configure rules for promise type.
8. Click Save.

Once the promise type is created, you can view the same using the View Promise Type page. Upon creation, the authorization status of the promise type is Unauthorized and the record status is Open. After a promise type is created, it must be authorized to be effective in the system.