2.13 Collector’s Dashboard

Oracle Banking Collections and Recovery provides a comprehensive dashboard for Collectors. Collector’s Dashboard is created to bring more transparency and deeper insights for individual collectors. Collectors can view and monitor vital information through various widgets. Additionally the widget-based interface of the screen is customizable.

Following key information is displayed through Collector’s dashboard:

• Key Performance Indicators – KPIs for the logged in collector.
• Current Tasks - Real time update of all the ongoing tasks which are assigned to the logged in collector.
• Upcoming Promises - Real time update on all the upcoming promises lined up for the collector.
• Tasks History - Performance based tracking for total tasks worked by the collector in the past with detailed breakup.
• Collection Liquidation History – Performance update on all historical amount collected by the logged in collector.