2.1.1 Creating a Lookup

For creating a lookup, you need to specify details, such as the lookup type, lookup code, and sub codes.
To create a lookup:
  1. From the main menu, navigate to Collections and Recovery and then click Maintenance.
  2. From the Maintenance menu, click Lookups and then click Create Lookup.
    The Create Lookup page appears.
  3. In the Type field, enter the type of lookup.
  4. In the Description field, enter the description of the lookup.
  5. Click Save.
Once the lookup is created, you can view the same using the View Lookup page. Upon creation, the authorization status of the lookup is Unauthorized and the record status is Open. After a lookup is created, it must be authorized to be effective in the system.