3.1 Add a New Case Status

To add a new Case Status, follow these steps:

1. Navigate to the Applications landing page.
2. Click the Application Navigation icon to access the Navigation List. The Navigation List displays the list of modules.
3. Select Investigation Hub Administration, and then select Case Actions/Statuses. The Case Action/Statuses page is displayed.
4. Select the Case Statuses tab.
5. Click Add . The Add New Status window displays.
6. Enter the parameters as described in the following table.

   Table 3-1 Add New Status - Field Description

   Field	Description
   Status Code	Enter the status code of case. These Status Codes are used as stages in the PMF workflow, moving the case through the workflow. This field accepts only alphanumeric and hyphen values. Other special characters are not allowed. This code cannot be edited after the case status has been added.
   Status Name	Enter the new status name.
   Status Type	Select the appropriate status type for the status code from the drop-down list. Status Types are used to group multiple similar statuses. You must have at least one code in the PMF workflow as the Starting status type. You can have multiple status codes for Close status types.

7. Click Save. A confirmation message is displayed: Added Successfully.