8.12.7 ESC Sub Tab

This topic provides information on the extended service contracts section, which records and manages service agreements offering extended coverage for repairs and maintenance after the manufacturer’s warranty expires.

If there is information regarding an itemized extended service contract or warranty amount, enter the details on the ESC sub screen.

To complete the ESC (extended service contracts) sub tab
  1. On the Origination, click Origination. Under Origination, click Funding.
  2. Under Funding, click Funding tab. Under Funding tab, click Contract. Under Contract, click ESC.
  3. In this section, user can perform any of the Basic Operations mentioned in Preface.
  4. A brief description of the fields is given below:

    Table 8-11 ESC (Extended Service Contracts)

    Field Description
    Warranty Information Displays the warranty information section.
    Service Contract Displays the extended service contract type.
    Policy # Specify the ESC number.
    Effective Date Specify the ESC effective date.
    Term Specify the ESC term.
    Expiration Dt Specify the ESC expiry date.
    Premium Amt Displays the ESC premium amount
    Commission Amt Displays the commission amount.
    Commission Rule Displays the commission rule.
    Warranty Company Specify the ESC company’s name.
    Comment Specify comment if any.
    Phone No Specify the ESC company’s primary phone number.
    Extn Specify the ESC company’s primary phone extension.
    Phone No Specify the ESC company’s alternate phone number.
    Extn Specify the ESC company’s alternate phone extension.
    Cancellation/Refund Displays the cancellation/refund.
    Allowed Check this box to allow cancellation/refund.
    Method Specify the method of cancellation/refund.
  5. In the Cancellation/Refund section, view the following information.
    • If the Allowed box is selected, a refund is allowed. A selected box indicates that the ESC premium can be rebated to the customer in case of early payoff.
    • The Method field displays the refund method.
  6. If user click the Calculate button, the system computes the commission based on the commission method in the Cancellation/Refund section.

    The commission appears in the Commission Rule and Commission Amt fields of the Warranty Information section.

    It also appears on the Itemizations sub screen.

    User can overwrite the suggested value if user choose.

  7. Perform any of the Basic Actions mentioned in Preface.

Parent topic: Contract Tab