Creating a Content Division

Introduction

A Content Division in Communication Cloud Service is a flexible container within the Data framework that allows the grouping and nesting of any content entities It creates sections within a communication including Content Data, Content Data Group, Content Component, and Table like a container. Unlike Data Groups, Divisions do not enforce a specific structure or data repetition. Instead, they provide a generic and versatile way to logically organize, position, and apply rules to collections of content elements within complex communication templates.

Prerequisites

Following are the prerequisites to consider before creating a Content Division configuration.

Note:

Ensure that you complete the prerequisite before proceeding.
Prerequisites Details
Set the Config ID Config ID must be Active.

Ensure all dependent configurations and associations are part of the same open Config ID.

See Creating Config ID for more details.
Configure entitlements Ensure that you have the required entitlements to create a Content Division.
Create Content Data, Content Data Group, Content Component, and Content Data Table configuration Ensure that you have create Content Data, Content Data Group, Content Component, and Content Data Table to associate to the Content Division. For more information, see the following:
Create Communication Style configuration Ensure that you have created the Communication Style that you want to associate to the Content Division. See Creating a Style for more details.
Create Rule configuration Ensure that you have created the Rule configuration that you want to associate to the Content Division configuration. See Creating a Rule, for more details.

The Content Division configuration helps in grouping multiple versions of the Content Division, with the Active Date set during the configuration creation process, to determine when each version is activated.

Creating a Content Division configuration involves the following:
  • Creating a Content Division
  • Creating Content Division Version
  • Associating Communication Style (Optional)

Creating a Content Division

To create a Content Division configuration, follow these steps:
  1. Access the Oracle Financial Services Cloud application.
  2. From Menu, select Communication.
  3. Under Communication, select Data, and then select Content Division.
  4. On the Communication Content Division landing page, select Create.
  5. In Basic Information section, enter the Name, Long Name and Description (optional), to identify the Content Division configuration.
  6. In Status section, Active Date is set to the current date when the Content Division configuration is created. You can modify it to a future date, if required.
  7. Select Continue to configure Version of the Content Division configuration.

Creating Content Division Version

Versions allow for the creation of multiple iterations of a Content Division. Active Date helps control when each version of the Content Division becomes effective. While a Content Division can have several versions, at least one version must be created for a Content Division configuration.

To create Content Division Version, follow these steps:
  1. On Create Communication Content Division Version page, under Basic Information section, enter the Name and Description (optional), to identify the Content Division Version.
  2. In Status section, Active Date is set to the current date when the Content Division Version is created. You can modify it to a future date or can be left blank to set the date later.
  3. To insert Data Group, Content Data, Content Data Table, Content Component within a Content Division, in Composition section, select Edit. This redirects you to Insert Communication Content Component page:
    1. Enter the respective Data field(s) directly on the Insert Communication Content Component page.
    2. Select open drawericon and select the Data fields based on your requirement.
  4. Select Save to save the details and continue configuring the associations or select Save & Exit to save the details and return to the landing page.

Associating Communication Style (Optional)

Once you save the Version, the Associations section is displayed.

To configure the associations, follow these steps:

  1. (Optional) In Associations section, select Add corresponding for Communication Style field and then select the configuration that you want to associate to the Content Division configuration. This redirects you to Add Contextual Association(s) to Style(s) page.
    1. Selectedit icon to add Rule.
    2. Select Add Rule under Rule column.
    3. Select check markto save the changes or cross markto discard the changes. Select Continue to save the details.
  2. Select Save to save the information or select Save & Exit to save and return to the landing page.

Maintaining a Content Division Configuration

Introduction

You can update or delete Content Division configuration to cater to the changing business needs.

You can add multiple versions to a Content Division configuration. This can be done by either adding a child to the Content Division configuration or adding siblings to the Version. Additionally, you can duplicate an existing Version to create a new one. You also have the option to delete the Content Division configuration, if the Config ID is open.

If the initial Config ID used for creating Content Division configuration is closed, and if you want to edit the configuration, see Editing a Configuration after Closing the Config ID.

You can update the following information:

  • Editing a Content Division Configuration: Update the basic information of the Content Division configuration, Active Date, and Composition if the Config ID is open. You can also create child version under the same configuration.
  • Editing a Content Division Version: Update the basic information of the Version and Active Date, remove or edit associations, create new Version or duplicate an existing Version.
  • Deleting a Content Division Version: Delete a Version that you are no longer using, if the Config ID is open.
  • Deleting a Content Division Configuration: Delete a Content Division configuration that you are no longer using, if the Config ID is open.

Editing a Content Division Configuration

You can edit the basic information and Active Date of a Content Division configuration.

Perform the following steps:

  1. Access the Oracle Financial Services Cloud application.
  2. From Menu, select Communication.
  3. Under Communication, select Data and then select Content Division . This redirects you to the Communication Content Division landing page.
  4. To edit the Content Division configuration, follow either one of these options from the Communication Content Division landing page:
    • From More Menu in Action column of the Content Division configuration, select Edit.
    • From Name column, select the required Content Division configuration name to view its Summary page. Then from Summary page, select Edit.

    This redirects you to the Update Communication Content Division page.

  5. On Update Communication Content Division, modify the configuration based on requirements.
  6. To add a child Version, select Actions from the top right corner and select Add Child. Provide the required information of the new Version.
  7. Select Save to save the changes or Save & Exit to save the details and return to the landing page.

Editing a Content Division Version

You can modify the Version of the Content Division configuration. You can add a sibling or duplicate the existing Version to create a new one.

Perform the following steps:

  1. From the left pane of Update Communication Content Division page, navigate to the Version and modify the basic information and Active Date, if required.
  2. To update the composition, under Composition select Edit to edit the composition. Select Done to save the changes.
  3. To remove the associations, select Expand All under Associations section. Select the More Menu under Action column of the respective Association and then select Remove.
  4. To edit the associations, select Expand All under Associations section. Select the More Menu under Action column of the respective Association and then select Edit. Select edit icon to modify. After editing, select check mark to save the changes, or cross mark to discard the changes.
  5. To add a sibling to the existing Version, select Actions from the top right corner and select Add Sibling. Provide the required information.
  6. Select Duplicate to Create New Version from Actions on the top right corner, to duplicate the existing Version under the same Content Division configuration. You need to provide the required information and Active Date of the new version. The associations for the new Version will be duplicated from the previous Version.
  7. Select Save to save the changes or Save & Exit to save the details and return to the landing page.

Deleting a Content Division Version

To delete the Content Division Version, it must not be associated to any other configurations. If the Content Division configuration has only one version and if you delete that version, then the corresponding Content Division configuration also gets deleted.

Perform the following steps:

  1. Access the Oracle Financial Services Cloud application.
  2. From Menu, select Communication.
  3. Under Communication, select Data and then select Content Division. This redirects you to the Communication Content Division landing page.
  4. Follow either one of these options from the Communication Content Division landing page:
    • From More Menu in Action column of the Content Division configuration, select Edit.
    • From Name column, select the required Content Division configuration name to view its Summary page. Then from Summary page, select Edit.

    This redirects you to the Update Communication Content Division page.

  5. From the left pane, navigate to the Version you want to delete.
  6. If there are any associations, follow these steps to remove the associations:
    1. Under Associations section, select Expand All.
    2. Under Action column, select Remove corresponding to the association.
    3. Repeat the steps to remove all the associations before deleting the Version.
  7. On Update Communication Content Division Version page, from Actions from the top right corner, select Delete.
  8. In the dialog box, select Delete to confirm.

Deleting a Content Division Configuration

You can delete a Content Division configuration if it is no longer required. Before deleting the configuration, you must ensure that the initial Config ID used for the configuration creation is not closed.

Perform the following steps:

  1. Access the Oracle Financial Services Cloud application.
  2. From Menu, select Communication.
  3. Under Communication, select Data and then select Content Division. This redirects you to the Communication Content Division landing page.
  4. To delete the Content Division configuration, follow either one of these options from the Communication Content Division landing page:
    • From More Menu in Action column of the respective Content Division configuration, select Delete. In the dialog box, select Delete to confirm.
    • From More Menu in Action column of the respective Content Division configuration, select Edit. This redirects you to the Update Content Division page. From Actions on the top right corner, select Delete. In the dialog box, select Delete to confirm.