1. Financial Services Cloud Configurations Guide
  2. Known Issues in Oracle Financial Services Cloud

8 Known Issues in Oracle Financial Services Cloud

The following table lists the known issues and workaround in Oracle Financial Services Cloud:

Table 8-1 Known Issues

Issue Workaround

Paragraph border styling is applied to every line of the paragraph.

Place the paragraph in a table cell and apply element-based styling to apply border style for the table-cell.

If you define element based border styling to a couple of paragraphs of a content with many paragraphs, then in the PDF output, it leaves extra white space between the paragraphs.

Split the paragraphs across multiple contents instead of defining all the paragraphs in a single content.

The human readable portion of barcode displays in PDF output, but is not displayed in HTML output.

You must specify Unit while setting the Line Height Style Attribute. You cannot select Unit Less while setting the Line Height Style Attribute.

Empty space is displayed instead of radius when you generate a PDF with components that have border radius and border style set to double, groove, inset or outset.

An Active Status date cannot be set on a data element if you first edit the data element.
  1. Edit the data element.
  2. Navigate back to the data element.
  3. Set the Active Status Date.
The PDF preview of a Communication Package is not displayed while using Google Chrome in emulator mode. Disable the emulator mode.
The Configuration Movement screen always displays the status as successful.

In the event of a Configuration Movement failure, the Configuration movement screen still shows a successful status from the last successful configuration movement.

The association of an Operations Company to a User Group is mandatory and irrevocable. Once the association is established, you cannot edit the Operation Company.

Company ID Generator issues:
  • If the Company ID Generator is set to manual, it displays an error.
  • If the Company ID Generator is set to manual and the Configuration Id is closed, it is not possible for that instance of CompanyIdGenConfig to be changed to Automatic.
  • Also you cannot change the CompanyIdGenConfig feature associated to the tenant.
 When initial tenancy configuration is performed, Company ID Generator pattern should be set to Automatic.
Oracle Financial Services Cloud and Oracle Cloud Infrastructure Identity and Access Management (OCI IAM) do not synchronize automatically. Administrators must manually perform the following tasks to synchronize changes across Oracle Cloud Infrastructure Identity and Access Management (OCI IAM) and Oracle Financial Services Cloud:
  1. Manually remove the accounts from Oracle Financial Services Cloud after they are removed from OCI IAM.
  2. Manually replicate the changes such as email addresses and other personal information (phone number; address, employee number etc.) associated with the user when you make the changes in either OCI IAM or Oracle Financial Services Cloud.

When creating an association using existing layouts, a list is presented with check boxes to allow for items to be selected.

If an item is selected, then unselected - the association is created anyway.

 Select the item and then remove the association from the Associations tab.
Configuration Movement does not show date and time of last successful configuration movement.

The maximum number of nodes that you can set for Company hierarchy is 1000.