Preface

Oracle FLEXCUBE Investor Servicing is a comprehensive mutual funds automation software from Oracle® Financial Servicing Software Ltd.©.

You can use the system to achieve optimum automation of all your mutual fund investor servicing processes, as it provides guidelines for specific tasks, descriptions of various features and processes, and general information.

This topic contains the following sub-topics:

Purpose

You are intended to become familiar with the Oracle Flexcube Investor Servicing application through this guide. This guide offers responses to particular features and procedures that are necessary for the module to operate effectively.

Audience

This user guide is intended for the Fund Administrator users and System operators in the AMC.

Documentation Accessibility

Access to Oracle Support

Critical Patches

Oracle advises customers to get all their security vulnerability information from the Oracle Critical Patch Update Advisory, which is available at Critical Patches, Security Alerts and Bulletins. All critical patches should be applied in a timely manner to ensure effective security, as strongly recommended by Oracle Software Security Assurance.

Diversity and Inclusion

Oracle is fully committed to diversity and inclusion. Oracle respects and values having a diverse workforce that increases thought leadership and innovation. As part of our initiative to build a more inclusive culture that positively impacts our employees, customers, and partners, we are working to remove insensitive terms from our products and documentation. We are also mindful of the necessity to maintain compatibility with our customers' existing technologies and the need to ensure continuity of service as Oracle's offerings and industry standards evolve. Because of these technical constraints, our effort to remove insensitive terms is ongoing and will take time and external cooperation.

Conventions

The following text conventions are used in this document:

Convention Meaning

boldface

Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.

italic

Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.

monospace

Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.

Screenshot Disclaimer

Personal information used in the interface or documents is dummy and does not exist in the real world. It is only for reference purposes.

Acronyms and Abbreviations

The list of the acronyms and abbreviations used are as follows:

Table -1 Acronyms and Abbreviations

Abbreviation Description
CIF Customer Information File
EOD End of Day
EPU Earnings per unit
FCIS Oracle FLEXCUBE Investor Servicing
FMG The Fund Manager component of the system
FPADMIN Oracle FLEXCUBE Administrator
GTA Global Transfer Agency
ID Identification
IHPP Inflation Hedged Pension Plan
IPO Initial Public Offering
LEP Life and Endowment Products
LOI Letter of Intent
NAV Net Asset Value
REG The Registrar component of the system
ROA Rights of Accumulation
ROI Return on Investment
SI Standing Instructions
SMS Security Management System
URL Uniform Resource Locator
VAT Value Added Tax
WAUC Weighted Average Unit Cost

Symbols and Icons

This guide may refer to all or some of the following symbols and icons:

Table -2 Symbols and Icons

Symbol/Icon Function
Expand Menu Lists all records maintained
Minimize Minimize

Maximize

Maximize
Close Close
Search Perform Search
List of values Open a list
Select Date Select a Date
Add Row Add a new row to enter details in a record.
Delete Row Delete a row, which is already added.
First Record Navigate to the first record
Last Record Navigate to the last record
Previous Record Navigate to the previous record
Next Record Navigate to the next record

Single Record View

View a single record
Sort the values Sort the values in ascending or descending order
Sort Ascending Sort the values in ascending
Sort Descending Sort the values in ascending

Basic Actions

Following are the basic actions of the screens that an user may require to perform on new or existing records in a screen.

Table -3 Basic Actions

Action Description
New Used to add a new record.

When the user click New, the system displays a new record enabling to specify the required data.

Note: The fields, which are marked with an asterisk, are mandatory.

Copy

Used to copy the details of a record.

Close

Used to close a record.

This action is available only when a record is created.
Unlock

Used to update the details of an existing record.

System displays an existing record in editable mode.
Print

Used to print a record.

This action is available only when a record is created.
Enter Query Used to give details of a saved record in a detail screen.

When the user click Enter Query, the system displays a saved record enabling to specify only the required or primary data.

Execute Query User need to perform this after entering query.

Click Execute Query after specifying the details of the record to be fetched, the system retrieves all the information of that particular record.

Audit Used to view the maker details, checker details and report status.
Cancel

Used to cancel the performed action.

Save

Used to save the details entered or selected in the screen.

Refresh

Used to refresh the details selected in the screen.

Reset

Used to reset the fields to enter a new criteria.

Clear All

Used to clear all the data entered for search criteria.

Details

Used to navigate to Detail screen.

Search

Used to search either the details of a particular record or a list of records by querying particular field.

Advanced Search

Used to search details more precisely.

Approve

Used to approve the initiated report.

This button is displayed, once the user click Authorize.
Authorize

Used to authorize the report created.

A maker of the screen is not allowed to authorize the report. Only a checker can authorize a report, created by a maker.

Confirm Used to confirm the performed action.
OK Used to confirm the details in the screen.
Reject

Used to reject the report created.

A maker of the screen is not allowed to authorize the report. Only a checker can reject a report, created by a maker.

View

Used to view the report details in a particular modification stage.

This button is displayed, once the user click Authorize.

Getting Help

Online help is available for all tasks. You can get help for any function or fields by clicking the help icon provided or by pressing F1.

Prerequisite

Specify User ID and Password, and log in to Home Screen.