1.1 Process Customer Maintenance Detail

This topic provides the systematic instructions to maintain CIF profile for a customer.

When you authorize a CIF profile for a customer in the Customer Maintenance Detail screen, the following events take place:
  • The CIF record is now effective in the database as an authorized record.
  • More importantly, a single, initial unit holder account is created for the CIF customer in the Oracle FLEXCUBE Investor Servicing (FCIS) database. The details of the unit holder account are defaulted from the investment details entered for the CIF profile, as well as from the default information maintained for the FCC Bulk Client Code in the Bulk Clients Defaults Maintenance record in FCIS. The unit holder account is created as an unauthorized or an authorized account, depending upon the specification for the same in the Bulk Clients Defaults Maintenance.
This initial unit holder account may need to be altered subsequently:
  • If it is created as an unauthorized account, you can edit it through the Unit Holder New Account Summary screen.
  • If it is created as an authorized account, you can perform an information change through the Unit Holder Information Change menu option.

In either case, the Unit Holder record must be authorized after it is edited or changed through an info change, to take effect.

After the creation of the first unit holder account for the CIF profile, you can create as many unit holder accounts as necessary for the same CIF profile, through the UH New Account screen.

  1. On Home screen, type UTDCUST in the text box, and click Next.
    The Customer Maintenance Detail screen is displayed.

    Figure 1-1 Customer Maintenance Detail


    Description of Figure 1-1 follows
    Description of "Figure 1-1 Customer Maintenance Detail"

  2. On Customer Maintenance Detail screen, click New to enter the details.
    For more information on fields, refer to the field description table.

    Table 1-1 Customer Maintenance Detail - Field Description

    Field Description
    Customer No

    Display

    The customer number that you specified for the new CIF customer, in the new customer number screen, is displayed here.
    Customer Category

    Alphanumeric; 10 Characters; Mandatory

    Specify the investor tax category corresponding to the CIF customer. Use the option list to make your choice.
    Description

    Display

    The system displays the description for the selected customer category.
    Customer Type

    Optional

    Indicate whether the customer is an Individual, Corporate or bank customer from the drop-down list.

    Fee Category

    Alphanumeric; 3 Characters; Optional

    Select the fee category to be deemed applicable for the customer whose account you are creating from the list provided.
    Fee Sub Category

    Alphanumeric; 6 Characters; Optional

    Select the fee subcategory to be deemed applicable for the customer whose account you are creating from the list provided.
    Joint Account

    Mandatory

    Select Yes to indicate that the customer is a joint account holder. If you select Yes, you must indicate whether the customer is a Primary or Secondary joint account holder.

    Joint Holder Type

    Optional

    Select whether Primary or Secondary joint account holder from the drop-down list.

    Note: After authorization, the Identification Details (Identification Type, Identification Number and Place of Issue) of a Joint-Secondary customer alone can be modified in the Customer Information Screen.

    Protected Investor Level

    Optional

    Select protected investor level from the drop-down list. The list displays the following values:
    • Classified
    • Unclassified

    With Right to Access Classified Information, you can create CIF with Classified and Unclassified protection level.

    With No Right to Access Classified Information, you can create CIF only with Unclassified protection level.

    Note: If the CIF is created through FCUBS-FCIS integration, the system will default Protected Investor Level depending upon the user mapped in the maintenance. If user mapped has Right to Access Classified Information then the system will default it to Classified else it will be defaulted to Unclassified.

    Protected Investor Level field can be modified till record is authorized once. Once authorized, Protected Investor Level is not amendable.

Parent topic: Entities - Maintain Customer Information