1.11 Configure Chatbot Properties

This topic describes the method to configure Chatbot properties.

1. Specify the Chat BOT URL and Chat BOT Channel Id.
   The following screen is displayed.

   Figure 1-48 Chatbot Properties

   
   

   
   Description of "Figure 1-48 Chatbot Properties"

   
   
2. FCIS makes use of web-sdk provided by Oracle to connect to the chatbot server.

   The parameter chatbot to denote enable/disable is added in fcubs.properties file.

   The web-sdk JavaScript files need to be downloaded separately.

3. On Chatbot Properties screen, enter the following details.
   Refer to the table for Language Properties.

   Table 1-18 Chatbot Properties

   Field	Description
   CHAT_BOT_INSTALLED	If you do require Chatbot option, specify as Y, If you do not require Chatbot option, specify as N.
   CHAT_BOT_URL	FCIS connects to the chat server via URI. Specify the URI, which is the Chat Server URL.
   CHAT_BOT_CHANNEL	FCIS connects to the chat server through a Chatbot channel id. Specify the channel id, which is the web channel id through which communication happens.