1.2.1 Onboarding Initiation - Basic Details

You can add personal details such as name, date of birth, and address of the customer to be onboarded in the Basic Details screen.

Note:

The fields, which are marked with an asterisk, are mandatory.

1. On Initiation - Basic Details screen, click and expand the Basic Info and Citizenship section.
   The Basic Info and Citizenship screen displays.

   Figure 1-2 Basic Info and Citizenship

   
   

   
   Description of "Figure 1-2 Basic Info and Citizenship"

   
   

   Note:

   Basic details provided in the Quick Initiation screen are automatically populated on this screen.
2. On the Basic Info and Citizenship segment, specify the details of the customer. For more information on fields, refer to the field description table.

   Table 1-1 Basic Info and Citizenship – Field Description

   Field Name	Description
   Title	Select the title from the drop-down values.
   First Name	Displays the first name of the customer.
   Middle Name	Displays the middle name of the customer.
   Last Name	Displays the last name of the customer.
   Short Name	Specify the short name of the customer.
   Maiden Name	Displays the maiden name of the customer.
   Name in Local Language	Specify the name is local language (as applicable at the country of implementation).
   Date of Birth	Displays the date of birth of the customer.
   Customer Type	Displays, if the customer is a Minor Customer. Minor Customer is determined based on the date of birth of customer and a minor age configured in the properties. Note: For more details about minor age configuration, refer Oracle Banking Party Configurations User Guide.
   Gender	Displays the gender from the drop-down values.
   Marital Status	Select the marital status from the drop-down values.
   Customer Category	Displays the category of the customer.
   Customer Segment	Select the customer segment from the drop-down values.
   Customer Access Group	Click Search icon and select the customer access group for the party. Note: User should have required access to onboarding a party within a customer access group. For more details, refer to Oracle Banking PartyConfigurations User Guide.
   Details of Special Need	Specify the details of special needs if the customer is differently abled.
   Remarks for Special Need	Specify the remarks for special needs, if applicable.
   Relationship Manager ID	Specify the ID of the relationship manager.
   Profession Code	Specify Profession Code of the party.
   Staff	Select if the person onboarded is a staff of the bank.
   Upload Photo	Upload the photo of the customer.
   Birth Country	Displays the birth country of the customer.
   Nationality	Click search icon and select the nationality of the customer from the list of values.
   Citizenship By	Displays the ‘Citizenship By’ value.
   Residential Status	Select the residential status from the drop-down values.
   Country of Residence	Displays the country of residence.
   Preferred Language	Select the preferred language from the drop-down values.
   Preferred Currency	Click search icon and select the preferred currency from the list of values.

3. Click and expand the Address section.
4. Click on the + button to add the address details.
   The Address screen displays.

   Figure 1-3 Address

   
   

   
   Description of "Figure 1-3 Address"

   
   
5. On the Address segment, specify the fields. For more information on fields, refer to the field description table.

   Table 1-2 Address – Field Description

   Field	Description
   Address Type	Select the address type from the drop-down list.
   Location	Click Search and select the preferred location. This pertains to a particular area in a country.
   Preferred	Click the toggle to specify the preferred to be used for communication.
   Address From	Specify Address Start Date.
   Address To	Specify Address End Date.
   Address Line 1 / Building Name	Specify Address Line 1 or Building Name.
   Address Line 2 / Street Name	Specify Address Line 12 or Street Name.
   Address Line 3 / City / Town Name	Specify Address Line 3 or City Name or Town Name.
   State / Country Sub-division	Specify State or Country Sub-division.
   Country	Click the search icon and select country code from the list.
   Zip Code / Post Code	Specify Zip Code or Post Code.

6. Expand the Additional Info section on the Address segment to specify the Additional Address Information. For more information on fields, refer to the field description table.

   Table 1-3 Additional Info – Field Description

   Field	Description
   Department	Specify the name of the department for the customer.
   Sub Department	Specify the sub-department for the customer.
   Building Number	Specify the building number.
   Floor	Specify the floor for the given address.
   Post Box	Specify the post box.
   Room	Specify the room for the given address.
   Town Location Name / Locality	Specify Town Location or Locality Name.
   District Name	Specify the district name.
   Landmark	Specify the near Landmark to address.
   Contact Name / Narrative	Specify Contact Name or Narrative for the address
   Street Name	Specify the street name.
   + icon	Click the + button to add another address.

7. On the Add Address screen, in the Media segment, specify the details under the Email tab. For more information on fields, refer to the field description table.

   Figure 1-4 Email

   
   

   
   Description of "Figure 1-4 Email"

   
   

   Table 1-4 Media (Email) – Field Description

   Field	Description
   Email Id	Specify the email id of the customer.
   Preferred	Specify the preferred email id, in case more than one email id is captured.
   Action	If required, select the desired icon to edit/delete the entry.

8. On the Add Address screen, in the Media segment, specify the details under the FAX tab. For more information on fields, refer to the field description table.

   Figure 1-5 FAX

   
   

   
   Description of "Figure 1-5 FAX"

   
   

   Table 1-5 Media (Fax) – Field Description

   Field	Description
   ISD Code	Specify the ISD code for the FAX number of the customer.
   Area Code	Specify the area code for the FAX number of the customer.
   Fax Number	Specify the FAX number of the customer.
   Preferred	Specify the preferred FAX number, in case more than one FAX number is captured.
   Action	If required, select the desired icon to edit/delete the entry.

9. On the Add Address screen, in the Media segment, specify the details under the Mobile tab. For more information on fields, refer to the field description table.

   Figure 1-6 Mobile

   
   

   
   Description of "Figure 1-6 Mobile"

   
   

   Table 1-6 Media (Mobile) – Field Description

   Field	Description
   ISD Code	Specify the ISD code for the mobile number of the customer.
   Mobile Number	Specify the mobile number of the customer.
   Preferred	Specify the preferred mobile number, in case more than one mobile number is captured.
   Action	If required, select the desired icon to edit/delete the entry.

10. On the Add Address screen, in the Media segment, specify the details under the Phone Number tab. For more information on fields, refer to the field description table.

    Figure 1-7 Phone Number

    
    

    
    Description of "Figure 1-7 Phone Number"

    
    

    Table 1-7 Media (Phone Number) – Field Description

    Field	Description
    ISD Code	Specify the ISD code for the phone number of the customer.
    Area Code	Specify the area code for the phone number of the customer.
    Phone Number	Specify the phone number of the customer.
    Preferred	Specify the preferred phone number, in case more than one phone number is captured.
    Action	If required, select the desired icon to edit/delete the entry.

11. On the Add Address screen, in the Media segment, specify the details under the SWIFT tab. For more information on fields, refer to the field description table.

    Figure 1-8 SWIFT

    
    

    
    Description of "Figure 1-8 SWIFT"

    
    

    Table 1-8 Media (SWIFT) – Field Description

    Field	Description
    Business Identifier Code	Specify the business identifier code of the customer.
    Address Line 1 to Address Line 4	Specify the address of the customer in SWIFT format.
    Preferred	Specify the preferred mobile number, in case more than one mobile number is captured.
    Action	If required, select the desired icon to edit/delete the entry.

12. Click and expand the ID Details section and click add icon to add ID detials.

    Figure 1-9 ID Details

    
    

    
    Description of "Figure 1-9 ID Details"

    
    

    For more information on fields, refer to the field description table.

    Table 1-9 ID Details - Field Description

    Field	Description
    ID Type	Select type of identification from the drop-down list.
    ID Status	Select Status of Identification from drop down list.
    Unique ID	Specify unique ID number as per the ID type.
    Place of issue	Specify place of issue of ID.
    Valid From	Specify valid from date of ID.
    Valid Till	Specify validity end date of ID.
    Remarks	Specify remarks for ID.
    Preferred	Select, if ID type is preferred.

13. Click and expand Tax Declaration section.
14. Click on the + button to specify the details.

    For more information on fields, refer to the field description table.

    Table 1-10 Tax Declaration – Field Description

    Field	Description
    Form Type	Specify type of tax declaration form.
    Valid From	Specify validity start date of tax declaration form.
    Valid Till	Specify validity end date of tax declaration form.
    Remarks	Specify remarks for tax declaration form.

15. Click and expand the Social Profile section.
    The Social Profile screen displays.

    Figure 1-10 Social Profile

    
    

    
    Description of "Figure 1-10 Social Profile"

    
    
16. On the Social Profile segment, specify the fields. For more information on fields, refer to the field description table.

    Table 1-11 Social Profile – Field Description

    Field	Description
    Facebook	Select the address of the Facebook profile.
    Twitter	Select the address of the Twitter profile.
    Instagram	Select the address of the Instagram profile.
    LinkedIn	Select the address of the LinkedIn profile.
    Blog	Select the address of the Blog profile.
    Tumblr	Select the address of the Tumblr profile.

17. Click Next to move to the Relationships screen.