1.7 Approval

In the Approval stage, the approver needs to review the activity done across all the stages and provide final signoff to approve the customer onboarding.

The approver also has an option to validate of the captured details are as per Bank’s policy or not and if there are any steps required to mitigate the risk.

  1. On the Homepage, click Tasks. Under Tasks, click Free Tasks.
  2. Click Acquire and Edit in the Free Tasks screen for the application for which Approval stage has to be acted upon.
    The Approval screen displays.
  3. Right-click on the icon in tree view and select view option or click on the Party Id hyperlink in List or table view to view details captured for the Small and Medium Enterprise.
  4. Click Next after the reviewing the customer information.
    The Approval - Approval comments screen displays.

    Figure 1-39 Approval – Approval Comments



  5. View Recommendation Summary as Approved or Rejected based on the Recommendation Decision provided in Recommendation stage.

    Note:

    If more than one Recommendation user is configured, Recommendation summary will be determined are as follows:

    Table 1-25 Recommendation Summary

    Number of Users Individual Decision Recommendation Summary
    2 User (User 1 & User 2)

    User 1 – Approved

    User 2 – Approved

    Approved
    2 User (User 1 & User 2)

    User 1 – Approved

    User 2 – Rejected

    Rejected
    3 Users (User 1 & User 2 & User 3)

    User 1 – Approved

    User 2 – Rejected

    User 3 – Approved

    Rejected
  6. Click and Expand Recommendation Summary view Recommendation Decision and Comments from respective users from Recommendation stage.
    The Recommendation Summary screen displays.
  7. Click Action to see Recommendation details and KYC details for respective KYC types.
  8. Click and Expand Approval Decision to provide Approval Decision and Comments for Party Onboarding.
    The Approval Decision screen displays.
  9. Click Next to Comments data segments.
    The Approval – Comments screen displays.

    Figure 1-40 Approval - Comments



  10. Click Next.
    The Comments screen is displayed.
  11. Specify the overall comments for the Approval stage and perform the following actions:

    Table 1-26 Actions - Description

    Action Description
    Post Click Post. The comments are posted below the text box.
    Submit Click Submit. The Checklist window is displayed.
    Outcome On the Checklist window, select the Outcome as Proceed, Reject, or Additional Info and click Submit. Based on the value selected for the outcome, the following conditions apply:
    • If Proceed is selected, the onboarding process is completed.

    • If Reject is selected, the onboarding process is rejected.

    • If Additional Info is selected, the task is moved back to the manual retry queue for further processing.