Preface

Audience

This guide is intended for the bankers who are responsible for onboarding SME customers into the bank.

Parent topic: Preface

Diversity and Inclusion

Oracle is fully committed to diversity and inclusion. Oracle respects and values having a diverse workforce that increases thought leadership and innovation. As part of our initiative to build a more inclusive culture that positively impacts our employees, customers, and partners, we are working to remove insensitive terms from our products and documentation. We are also mindful of the necessity to maintain compatibility with our customers' existing technologies and the need to ensure continuity of service as Oracle's offerings and industry standards evolve. Because of these technical constraints, our effort to remove insensitive terms is ongoing and will take time and external cooperation.

Parent topic: Preface

Related Resources

For more information, see these Oracle resources:

Getting Started User Guide
SME 360 User Guide

Parent topic: Preface

Conventions

The following text conventions are used in this document:

Convention	Meaning
boldface	Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.
italic	Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.
`monospace`	Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.

Parent topic: Preface

List of Topics

This guide is organized into the following topics:

Table - List of Topics

Topic	Description
Small and Medium Enterprise Onboarding	This topic provides an overview of the SME onboarding process and covers the actions to be performed in the onboarding process.
Amendment	This topic provides step-by-step instructions to amend the information or can add additional information about a retail customer.

Parent topic: Preface

Symbols, Definitions, and Abbreviations

The following are the symbols you are likely to find in this guide:

Table - Symbols

Symbol	Function
	Add icon
	Edit icon
	Delete icon
	Calendar icon
	Close icon
	Table view
	Increase/Decrease value
	List view
	Maximize
	Minimize
	Open a list
	Options
	Perform Search
	Tree view

Table - Common Icons and its Definitions

Icon	Operation
Submit	Click Submit to default the checklists applicable for the stage based on the application category. On verifying all the checklists and on the selection of the outcome, the task will be submitted.
Post	Click Post to post the comments below the Comments text box.
Cancel	Once you click Cancel, the system will ask for confirmation, and on confirming, the task will be closed without saving the data.
Hold	Click Hold to save the captured details and suspend the task status. The suspended task will be available in the Hold queue. This option is used if there is any pending information to be captured. If mandatory fields have not been captured, the system will display an error until the mandatory fields have been captured.
Next	Click Next to save the captured details and then the system will move to the next screen. If mandatory fields have not been captured, the system will display an error until the mandatory fields have been captured. If mandatory fields have not been captured, the system will display an error until the mandatory fields have been captured.
Back	Click Back to save the captured details and move to the previous screen.
Save and Close	Click Save and Close to save the captured details. If mandatory fields have not been captured, the system will display an error until the mandatory fields are captured.

Parent topic: Preface

Screenshot Disclaimer

Information used in the interface or documents are dummy, it does not exist in real world, and its only for reference purpose.

Parent topic: Preface