List of Topics

This guide is organized into the following topics:

Table - List of Topics

Topic Description
Overview - SMB 360 This topic provides an overview of the SMB 360 feature.
Get Started This topic provides the information on how to view SMB 360.
Business Details This topic describes the basic details of the SMB customer.
Owner Details This topic describes the details of the owners of the business.
Total Relationship Value This topic describes the total value of the relationship between the customer and the bank in terms of assets and liability.
Account Information This topic provides the systematic instructions to view the balance and outstanding information of all the customer accounts.
Transactions This topic provides information about the recent transactions done by the customers across all accounts.
Fee Income Products This topic describes the products through which the bank gains income from the customer.
Standing Instructions This topic describes the standing instructions set for the customer accounts.
Stakeholders This topic describes the information about the stakeholders of the SMB Customer.
Alerts This topic describes the items that require immediate action, such as payment overdue.
Pending Activities and Requests This topic describes the requests/activities that are made by the customers and not yet responded to by the bank.

Upcoming Events

This topic describes the schedule of the customer based on their activities.

Offers and Schemes This topic describes the offers and schemes that are already availed by the customers.