2.1 Retail 360 Page

This topic provides systematic instructions to view the customer details in Retail 360 page.

Log in to the application homepage. For information on how to log in, refer to Getting Started User Guide.

Note:

  • User should have the required Customer Group Access to View 360 of a party within a customer access group. For more details, refer to Oracle Banking Common Core User Guide, Oracle Banking Security Management System User Guide, and Retail Onboarding User Guide.
  • User should have the required Personal Identifiable Information (PII) access to view party information, if PII fields are configured. For more details, refer to Oracle Banking Security Management System User Guide, and Retail Onboarding User Guide.

The fields, which are marked with an asterisk, are mandatory.

  1. On the Home page, click Party Services. Under Party Services, click View 360.
    The View 360 screen displays.
  2. On the View 360 screen, specify the fields. For more information on fields, refer to the field description table.

    Table 2-1 View 360 - Field Description

    Field Description
    Enter Party ID Specify the party ID of the desired customer.
    Enter CIF Specify the CIF of the desired customer.
  3. Click View 360 Now.
    The Retail 360 page displays.