1. Small and Medium Enterprise Onboarding User Guide
  2. Small and Medium Enterprise Onboarding
  3. Onboarding Initiation

1.2 Onboarding Initiation

In the Initiation stage, the RM can capture basic demographic information about the Small and Medium Enterprise customer to be onboarded using Oracle Banking Enterprise Party Management.

Note:

The fields marked as Required are mandatory.
  1. On the Home page, click Party Service. Under Party Service, click Onboarding.
    The Onboarding screen displays.

    Figure 1-2 Onboard Initiation


    Description of Figure 1-2 follows
    Description of "Figure 1-2 Onboard Initiation"

  2. On the Onboarding screen, specify the fields.
    For more information on fields, refer to the field description table.

    Table 1-1 Onboarding - Field Description

    Field Description
    Customer Type Select Small and Medium Enterprise from the drop-down list.
    Business Process Code If required, select the desired business process code.

    Note:

    This field is displayed and required only if more than one process code is configured for a given customer type.
  3. Click Onboard Now.
    The Quick Initiation screen displays.

    Figure 1-3 Small and Medium Enterprise - Quick Initiation


    Description of Figure 1-3 follows
    Description of "Figure 1-3 Small and Medium Enterprise - Quick Initiation"

  4. On the Quick Initiation screen, specify the details about the customer.
    For more information on fields, refer to the field description table.

    Table 1-2 Quick Initiation – Field Description

    Field Description
    Organization details Specify the fields under this section.
    Organization Name Specify the registered name of the organization.
    Entity Type

    Select the type of business entity from the drop-down values:

    • Private Limited
    • Public Limited
    • Trusts
    • Government Owned
    • Associations, etc.
    Classification Type Classification of the SME as Micro, Small, or Medium as per the local regulations.
    Logo Upload logo of the company.
    Industries Specify the fields under this section.
    Sector

    Specify the industry sector to which the SME belongs. For example,

    • Energy
    • Real Estate
    • Utilities
    • Consumer
    • Staples, etc.
    Industry Group

    Specify the industry group within the sector. For example,

    • Software
    • Hardware
    • Semiconductor industry groups within information technology sector
    Industry Specify the industry within the industry group. For example, IT services, Software Products within Software.
    Sub Industry

    Specify the sub industry within the industry. For example,

    • IT Consulting Services
    • Data Processing Services
    • Internet Services within IT services.
    Credit Rating Specify the fields under this section.
    Rating Agency Specify the name of the credit rating agency, which has given rating to the SME. If rating from agency is not available, then bank’s internal rating can be captured.
    Rating Specify the rating provided by the credit rating agency.
    Social Media Profile Specify the fields under this section.
    Official Website Specify the official website address for the SME.
    Facebook Specify the Facebook URL for the SME.
    Twitter Specify the SME’s Twitter handle.
  5. Click Submit system will check for duplicate customers.

    If there is no duplicate customer existed in the system, then the system creates unique party ID for the customer and displays the Quick Initiation screen.

    If there is a duplicate customers existed in the system. It will display the list of customers with same name. the user will have below facility:
    • Abort to discard the Customer Onboarding.
    • Continue to save the Customer Onboarding.
    • Cancel to cancel the Customer Onboarding.
    The Initiation - Duplication Check screen displays

    Figure 1-4 Duplication Check


    Description of Figure 1-4 follows
    Description of "Figure 1-4 Duplication Check"

    • Dedupe check will fetch the matches found against the below information:
      • Information of existing customers present in the system.
      • Information of the customers for whom the onboarding application was denied/rejected.
    • By default, the system validates based on the customer organization name. If other attributes are required for dedupe check that can be configured.

    Dedupe check will be performed as a service.

  6. Click Next.
    The Initiation - Comments screen displays.

    Figure 1-5 Initiation – Comments


    Description of Figure 1-5 follows
    Description of "Figure 1-5 Initiation – Comments"

    Note:

    The RMs can capture overall comments for the Initiation stage. Capturing comments helps in better understanding of the task by the banker who will work with this task in the next stage.
  7. On the Comments screen, perform the following actions:

    Table 1-3 Actions – Description

    Action Description
    Comments Specify the overall comments for the Initiation stage in the Comments box.
    Post Click Post. The comments are posted below the text box.
    Submit Click Submit. The Checklist window is displayed.
    Outcome On the Checklist window, select the Outcome as Proceed and click Submit. The task will be moved to the KYC stage.