1.1 Overview of SME Onboarding
SME Onboarding is an ongoing process, which helps banks to create a relationship with customers.
In a bank, there would be a Relationship Manager (RM) for every SME that will be on-boarded as a customer. The respective RM would take care of the customer to successfully onboard into the bank. The various activities performed for the SME onboarding process are:
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Initiation
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KYC
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Enrichment
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Review
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Recommendation
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Approval
The flow diagram illustrating the different stages in the SME onboarding
process is shown below for reference: