1.1.4 Recommendation

In this stage, the final Recommendation user reviews the customer details and moves the task to Approval stage if the details are appropriate.

If the details are inappropriate, the reviewer can send the task back to the previous stage.

Note:

The fields marked as Required are mandatory.

1. Click Acquire and Edit in the Free Tasks screen for the application for which Recommendation stage has to be acted upon.
   The Customer Summary screen displays.

   Figure 1-68 Recommendation – Customer Summary

   
   

   
   Description of "Figure 1-68 Recommendation – Customer Summary"

   
   
2. On the Customer Summary screen, verify the details that are displayed in tiles.

   For more information on the tiles, refer to the Table 1-54

3. Click Next.
   The Review screen display.

   Figure 1-69 Recommendation – Recommendation Comments

   
   

   
   Description of "Figure 1-69 Recommendation – Recommendation Comments"

   
   
4. Select Recommendation decision in Decision field.
5. Specify the Comments for Recommendation decision.
6. Click Action to Input Recommendation details for each of the KYC type.
   For example, if the user clicks Action in Address Verification, the system displays the Address Verification window as shown.
7. Click Action to Input Recommendation details for each of the Party Information Data Segment.
   The Onboarding Approval screen displays.
8. Specify the fields for Onboarding Approval.
   For more information on fields, refer to the field description table.

   Table 1-69 Onboarding Approval - Field Description

   Field	Description
   Compliant with Bank Policy	Enable the toggle button if customer is compliant with the Bank Policy.
   Recommended	Enable the toggle button if customer is Recommended by reviewing user.
   Decision	Specify decision with respect to KYC type.
   Details (Non-Compliance to Bank Policy)	Specify the details of Non-Compliance to Bank Policy. Note: This field is available only Compliant with Bank Policy toggle is disabled.
   Details of Risk Mitigation	Specify the comments of Details of Risk Mitigation. Note: This field is available only Compliant with Bank Policy toggle is disabled.

9. Click View KYC Details to review all the KYC details.
10. Click Update to update the decision.
11. On the Comments screen, perform the following actions:

    Table 1-70 Actions - Description

    Actions	Description
    Post	Click Post. The comments are posted below the text box.
    Submit	Click Submit. The Checklist window is displayed.
    Outcome	On the Checklist window, select the Outcome as Approve or Reject and click Submit. Based on the value selected for the outcome, the following conditions apply: If Approve is selected, the task is moved to the Approval stage. If Reject is selected, the task is terminated.

12. Click Next.
    The Comments screen displays.
13. Specify the overall comments for the Recommendation stage.