1.1.1 Onboarding Initiation

In the Initiation stage, the Relationship Manager can capture brief information about the retail customer to be onboarded using Oracle Banking Enterprise Party Management.

Note:

User should have required Personal Identifiable Information (PII) access to onboard a party, if PII fields are configured. Refer to the Oracle Banking Party Configurations User Guide for more details.

1. On the Homepage, under Party Services, click Party Management.
2. Under Party Management, click Onboarding.
   The Onboarding screen displays.

   Figure 1-2 Onboarding Initiation

   
   

   
   Description of "Figure 1-2 Onboarding Initiation"

   
   
3. On the Onboarding screen, specify the fields. For more information on fields, refer to the field description table.

   Table 1-1 Onboarding Initiation - Field Description

   Field	Description
   Customer Type	Select Retail from the drop-down values. The available options are: Retail Corporate Small and medium Business Small Medium Enterprise
   Business Process Code	If required, select the desired business process code. Note: This field is displayed and required only if more than one process code is configured for a given customer type. The drop-down values will be based on the process code configuration.

4. Click Onboard Now.
   The Retail Onboarding - Quick Initiation screen is displayed.

   Figure 1-3 Retail Onboarding - Quick Initiation

   
   

   
   Description of "Figure 1-3 Retail Onboarding - Quick Initiation"

   
   
5. On the Quick Initiation screen, specify the details. For more information on fields, refer to the field description table.

   Table 1-2 Quick Initiation – Field Description

   Field	Description
   First Name	The given name of the party as per official records.
   Middle Name	The additional given name of the party, if applicable.
   Last Name	The surname or family name of the party.
   Maiden Name	The last name of the party before marriage, applicable to individuals who have changed their surname.
   Date of Birth	The official birth date of the party. Date of Birth cannot be a future date. Note: Based on the date of birth and minor age configuration, the party will be identified as a major customer or minor customer.
   Gender	The gender identity of the party (e.g., Male, Female). Entity Code: GTY
   Birth Country	The country where the party was born as per official records. Common Core Maintenance: cmc country maintenance.
   Country of Residence	The country where the party currently resides. Common Core Maintenance: cmc country maintenance.
   Customer Category	The classification of the party based on predefined categories. Common Core Maintenance: cmc customer categories. .
   Application Priority	Select the priority of the party onboarding application from the drop-down list.
   Customer Access Group	The designated user access group(s) for the party. Common Core Maintenance: cmc customer access group Note: User should have required access to onboarding a party within a customer access group. For more details, refer to the Oracle Banking Party Configurations User Guide.

   Note:

   • The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.
   • For details on Common Core Maintenance, refer to the Common Core User Guide.
6. Click Submit.

   The system will check for duplicate customers (Dedupe Check). For more information, refer to the Duplication Check (De-dupe Check).

   If there is no duplicate customer existed in the system, then the system creates a unique party ID for the customer and displays the Initiation - Basic Details screen. For more information, refer to the Onboarding Initiation - Basic Details. The retail onboarding quick initiation screen is displayed with following sections to capture additional party details.

   • Basic Details
   • Relationships
   • Educational Qualification
   • Employment
   • Financial Information
   • MIS Details
   • Comments
   • Review and Submit

• Onboarding Initiation - Basic Details
  The basic detail section offers fundamental information about the party, encompassing demographic details, address information, contact details, and other pertinent data.
• Onboarding Initiation - Relationship
  The relationship section furnishes information concerning the connections between the party and related parties, including household members, guardians, custodians, and other relevant affiliations.
• Onboarding Initiation - Educational Qualification
  The educational qualification section offers detailed information regarding the academic background of the party.
• Onboarding Initiation - Employment
  The employment section furnishes comprehensive details regarding the party's employment status, encompassing both salaried positions and self-employment endeavors.
• Onboarding Initiation - Financial Information
  The financial information section pertains to details regarding the party's financial status, including income, assets, liabilities, and other relevant financial data.
• Onboarding Initiation - Comments
  The relationship managers can capture overall comments for the initiation stage in the Comments screen.
• Onboarding Initiation - Review and Submit
  The Review and Submit screen provides a consolidated view of the information captured in all the sections.