1.1.1.2 Onboarding Initiation - Relationship

The relationship section furnishes information concerning the connections between the party and related parties, including household members, guardians, custodians, and other relevant affiliations.

Adding relationship details is beneficial to both the customer and the bank during critical events.

Note:

The fields marked as Required are mandatory.

The following Data Segments can be captured in Relationship Segment.

Table 1-14 Data Segment - Relationships

Sl.No Data Segment Name Mandatory / Optional / Conditional Description
1 Household Optional Data Segment to capture household relationships of the party such as Father, Mother, Son Daughter etc.
2 Power of Attorney Optional Data Segment to capture related power of attorney holders of the party.
3 Service Member Optional Data Segment to capture related service members of the party.
4 Related to Insider Optional Data Segment to capture related insiders of the party.
5 Guardian Conditional Data Segment to capture guardian of the party.
6 Custodian Conditional Data Segment to capture custodian of a minor party. This will be available only, if party is a minor customer.
7 Solicitor Optional Data Segment to capture solicitor of the party.
8 Related Party Optional Data Segment to capture other relationships

For more details on Party Type and Party Status requirements during relationship creation, refer Table 6-1.

  1. Click Next in the Basic info screen to add the relationships details.
    The Initiation – Relationships screen displays.

    Figure 1-13 Initiate - Relationship



  2. Click Add iconto select desired relationship.
    The Add New Household screen displays.

    Figure 1-14 Add - New household



    Relationships with a customer can be either of the following:
    • An existing party that is a customer of the bank
    • An existing party that is non-customer
    • A new party, which is neither a customer nor an existing party

Existing Customer or Non-Customer

  1. Specify the existing CIF (if the relationship is an existing customer) or the existing Party Id (if the relationship is non-customer).
  2. Click the Search icon select the CIF/Party Id from the list
    The Search Party – Individual screen is displayed.

    Figure 1-15 Search Party – Individual



    Note:

    The user should have the required access to add a party within a customer access group as relationship. For more details, refer Oracle Banking Party Configuration User Guide.
  3. Click Next after CIF/Party Id is specified.
    The Add relationship screen displays.
  4. Specify the Relationship specific attribute.
    For more information on fields, refer to the field description table.

    Table 1-15 New Service Member - Field Description

    Field Description
    Primary Party

    Relationship type of the primary party.

    Entity Code: SMR
    Secondary Party

    Relationship type of the secondary party. Secondary party relationship is populated based on selected Primary Party relationship.

    Entity Code: FNP, LGD, SPO, CHL, FDT, PTR, LWD

    Note:

    The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.

    Table 1-16 Household - Field Description

    Field Description
    Primary Party

    Relationship type of the primary party.

    Entity Code: DTY
    Secondary Party

    Relationship type of the secondary party. Secondary party relationship is populated based on selected Primary Party relationship.

    Entity Code: SPO, FTR, MTR, SON, DAU, GRD, WD, GRP, GRC
    Is Dependent Is household party dependent on primary party.

    Note:

    The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.

    Table 1-17 Power of Attorney - Field Description

    Field Description
    Associated Since Association start date of power of attorney with primary party.
    Preferred Is record the preferred POA.

    Note:

    Refer to the Oracle Banking Party Configurations User Guide for entity maintenance.

    Table 1-18 Related to Insider - Field Description

    Field Description
    Primary Party

    Relationship type of the primary party.

    Entity Code: DTY
    Secondary Party

    Relationship type of the secondary party. Secondary party relationship is populated based on selected Primary Party relationship.

    Entity Code: SPO, FTR, MTR, SON, DAU, GRD, WD, GRP, GRC

    Note:

    The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.

    Table 1-19 Guardian - Field Description

    Field Description
    Primary Party

    Relationship type of the primary party.

    Entity Code: DTY
    Secondary Party

    Relationship type of the secondary party. Secondary party relationship is populated based on selected Primary Party relationship.

    Entity Code: SPO, FTR, MTR, SON, DAU, GRD, WD, GRP, GRC
    Preferred Flag for preferred guardian.

    Note:

    The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.

    Table 1-20 Custodian - Field Description

    Field Description
    Primary Party

    Relationship type of the primary party.

    Entity Code: CDN
    Secondary Party

    Relationship type of the secondary party. Secondary party relationship is populated based on selected Primary Party relationship.

    Entity Code: GRP, ANT, UCL, GRD, OTR, WD, PTR
    Preferred Flag to identify, if custodian is a preferred custodian for a minor party.

    Note:

    The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.

    Table 1-21 Solicitor - Field Description

    Field Description
    Registration Number Specify the registration number of the solicitor.
    Preferred Flag to identify, if solicitor is a preferred solicitor for a party.
    Remarks Remarks for the solicitor relationship.

    Note:

    Refer to the Oracle Banking Party Configurations User Guide for entity maintenance.

    Table 1-22 Related Party - Field Description

    Field Description
    Primary Party

    Relationship type of the primary party.

    Entity Code: RPP
    Secondary Party

    Relationship type of the secondary party.

    Entity Code: RSP
    Relationship Sub Type

    Relationship sub-type of primary party with secondary party

    Entity Code: RRS
    Remarks Remarks for the solicitor relationship.

    Note:

    The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.

New Party

A new party will be onboarded as a non-customer to be added as a relationship during the party onboarding process.

  1. If the related party is new to the Bank, click Next without entering CIF/Party Id.
    The Add New Owner screen is displayed to capture details for the new relationship.

    Note:

    To create a new party the screen appears based on the selected relationship type. The Household relationship type is elaborated below.
  2. Specify the details of Add New Owner for new stakeholder.
    For more information on fields, refer to the field description table.

    Table 1-23 Add New Owners – Field Description

    Field Description
    Title The formal title or honorific prefix assigned to the party (e.g., Mr., Mrs.).

    Entity Code: TLE

    Salutation The greeting or form of address used for the party in communication.

    Entity Code: SAL

    First Name The given name of the party as per official records.
    Middle Name The additional given name of the party, if applicable.
    Last Name The surname or family name of the party.
    Suffix The suffix used in the party’s name, such as Jr., Sr., III, etc.

    Entity Code: SUF

    Short Name A shortened or commonly used version of the party’s full name.
    Maiden Name The last name of the party before marriage, applicable to individuals who have changed their surname.
    Name In Local Language The name of the party written in their native or regional language.
    Date of Birth The official birth date of the party. Date of Birth cannot be a future date.

    Note:

    Based on the date of birth and minor age configuration, the party will be identified as a major customer or minor customer.
    Minor A flag indicating whether the party is legally a minor.
    National ID The Social Security Number (SSN) for U.S. citizens or the equivalent national identification number for other countries.
    Occupation The job title or primary occupation of the party.

    Entity Code: OCC

    Staff A flag to indicate whether the party is an employee of the organization.
    Gender

    The gender identity of the party (e.g., Male, Female).

    Entity Code: GTY

    Marital Status

    The marital status of the party, such as Single, Married, Divorced.

    Entity Code: MST

    Customer Category The classification of the party based on predefined categories.

    Common Core Maintenance: cmc customer categories.

    Customer Segment The business or customer segment to which the party belongs (e.g. High Net Worth).

    Entity Code: SEG

    Customer Access Group The designated user access group(s) for the party.

    Common Core Maintenance: cmc customer access group

    Note:

    • User should have required access to onboarding a party within a customer access group.
    • For more details, refer to the Oracle Banking Party Configurations User Guide.
    Profession The professional field or industry in which the party is employed.

    Entity Code: PFS

    Relationship Manager ID The unique identifier of the relationship manager assigned to the party.

    Common Core Maintenance: cmc user maintenane

    Photo A reference image or icon used to highlight significant dates related to the party.
    Birth Country The country where the party was born as per official records.

    Common Core Maintenance: cmc country maintenance

    Nationality The citizenship or nationality of the party as per legal documentation.

    Common Core Maintenance: cmc country maintenance

    Citizenship By The process through which the party obtained citizenship (e.g., Birth).

    Entity Code: CBT

    KYC Verified A flag indicating whether KYC is verified for the party.

    Note:

    • KYC Status as per standalone KYC record supersedes and overwrite Is KYC verified.
    • If KYC Status as per Standalone KYC record is available KYC Verified cannot be setup manually.
    Resident Status The legal residency status of the party, such as Resident, Non-Resident, or Permanent Resident.

    Entity Code: RES

    Country of Residence The country where the party currently resides.

    Common Core Maintenance: cmc country maintenance

    Preferred Language The language the party prefers for communication.

    Common Core Maintenance: cmc language maintenance

    Preferred Currency The currency the party prefers for transactions.

    Common Core Maintenance: cmc currency maintenance

    Risk Level The risk assessment level assigned to the party based on financial or compliance factors (e.g., Low, Medium, High).

    Entity Code: RSK

    Purpose The reason for onboarding the party, such as Personal Banking, Business Banking, or Investment Services.

    Entity Code: DPI

    Facebook The URL of the party’s Facebook profile.
    Twitter The URL of the party’s Twitter (X) profile.
    Instagram The URL of the party’s Instagram profile.
    LinkedIn The URL of the party’s LinkedIn profile.
    Blog The URL of the party’s personal or professional blog.
    Tumblr The username or profile ID of the party on Tumblr.
    Origin Code A system-generated or predefined code indicating the origin of the party’s relationship with the organization.

    Entity Code: OGC

    Sub-Origin Code A more specific classification of the origin code providing additional context.

    Entity Code: SO, SA, MCB, CMY

    Note:

    • Sub-Origin Code will only be displayed, if Origin Code is selected.
    • Origin Code and Sub-Origin Code are co-mandatory fields.
    Duplicate Merge A flag indicating if the party has potential duplicate records that can be merged.
    Referral Source The source through which the party was referred, such as an existing customer, agent, or marketing campaign.

    Entity Code: REF

    Date Marked for Deletion The date when the party’s record was marked for deletion.
    Customer Status The current status of the party in the system (e.g., Active, Inactive).

    Entity Code: CST

    Membership Start Date The date the party became a member of financial institution.

    Note:

    Membership start date cannot be a future date or less than party onboarding date.
    Sponsorship The entity or individual who has sponsored or referred the customer.

    Entity Code: SPR

    Duplicate Override A flag indicating whether the user has manually overridden a duplicate party check.

    Note:

    • The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.
    • For details on Common Core Maintenance, refer to the Common Core User Guide.
  3. Click and expand the ID Details section.
    The ID Details screen is displayed.
  4. Click on the + button to specify the details.
    The Add ID Details pop-up screen is displayed.
  5. On the Add ID Details pop-up screen, specify the fields. For more information on fields, refer to the field description table.

    Table 1-24 ID Details - Field Description

    Field Description

    ID Type

    The specific type of identification document provided by the party (e.g., Passport, National ID, Driver’s License).

    Entity Code: ITY

    ID Status

    The current verification status of the identification document provided by the party (e.g., Verified).

    Entity Code: IDS

    Unique ID A unique identifier assigned to the party for identification and reference purposes.
    Place of issue The location or authority that issued the identification document of the party.
    Valid From The start date of the validity period of the identification document.
    Valid Till The end date of the validity period of the identification document.
    Remarks Additional information or notes related to the party’s identification status or document.
    Preferred A flag used to mark the preferred ID type record for the party.
    • At-least one ID should be marked as preferred.
    • Only one ID can be marked as preferred

    Note:

    The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.
  6. Click and expand the Address section.
  7. Click Next to capture the KYC details for the new relationship.
    The Add New Household - KYC Details screen displays.

    Note:

    This step is optional.

    Figure 1-18 Add New Household - KYC details



  8. Click Verify to update the KYC details for the new related party.
  9. Specify the required KYC details.
  10. Click Next.
    The Add New Household screen is displayed to add relationship-specific attributes.
  11. On the Add New Household screen, specify the KYC details.

    For more information on the fields, refer to the Table 1-15.

  12. Click Submit.
    The Relationships screen displays the added relationship details.
  13. Click Next to move to the Educational Qualifications segment.