1.1.1.2 Onboarding Initiation - Relationship
The relationship section furnishes information concerning the connections between the party and related parties, including household members, guardians, custodians, and other relevant affiliations.
Adding relationship details is beneficial to both the customer and the bank during critical events.
Note:
The fields marked as Required are mandatory.The following Data Segments can be captured in Relationship Segment.
Table 1-14 Data Segment - Relationships
Sl.No
Data Segment Name
Mandatory / Optional / Conditional
Description
1
Household
Optional
Data Segment to capture household relationships of the party such as Father, Mother, Son Daughter etc.
2
Power of Attorney
Optional
Data Segment to capture related power of attorney holders of the party.
3
Service Member
Optional
Data Segment to capture related service members of the party.
4
Related to Insider
Optional
Data Segment to capture related insiders of the party.
5
Guardian
Conditional
Data Segment to capture guardian of the party.
6
Custodian
Conditional
Data Segment to capture custodian of a minor party. This will be available only, if party is a minor customer.
7
Solicitor
Optional
Data Segment to capture solicitor of the party.
8
Related Party
Optional
Data Segment to capture other
relationships
For more details on Party Type and Party Status requirements during relationship creation, refer Table 6-1.
- Click Next in the Basic info screen to add the
relationships details.The Initiation – Relationships screen displays.
- Click
to select desired relationship.
The Add New Household screen displays.Relationships with a customer can be either of the following:- An existing party that is a customer of the bank
- An existing party that is non-customer
- A new party, which is neither a customer nor an existing party
Existing Customer or Non-Customer
- Specify the existing CIF (if the relationship is an existing customer) or the existing Party Id (if the relationship is non-customer).
- Click the Search icon select the CIF/Party
Id from the listThe Search Party – Individual screen is displayed.
Note:
The user should have the required access to add a party within a customer access group as relationship. For more details, refer Oracle Banking Party Configuration User Guide. - Click Next after CIF/Party Id is
specified.The Add relationship screen displays.
- Specify the Relationship specific attribute.For more information on fields, refer to the field description table.
Table 1-15 New Service Member - Field Description
Field Description Primary Party Relationship type of the primary party.
Entity Code: SMRSecondary Party Relationship type of the secondary party. Secondary party relationship is populated based on selected Primary Party relationship.
Entity Code: FNP, LGD, SPO, CHL, FDT, PTR, LWDNote:
The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.Table 1-16 Household - Field Description
Field Description Primary Party Relationship type of the primary party.
Entity Code: DTYSecondary Party Relationship type of the secondary party. Secondary party relationship is populated based on selected Primary Party relationship.
Entity Code: SPO, FTR, MTR, SON, DAU, GRD, WD, GRP, GRCIs Dependent Is household party dependent on primary party. Note:
The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.Table 1-17 Power of Attorney - Field Description
Field Description Associated Since Association start date of power of attorney with primary party. Preferred Is record the preferred POA. Note:
Refer to the Oracle Banking Party Configurations User Guide for entity maintenance.Table 1-18 Related to Insider - Field Description
Field Description Primary Party Relationship type of the primary party.
Entity Code: DTYSecondary Party Relationship type of the secondary party. Secondary party relationship is populated based on selected Primary Party relationship.
Entity Code: SPO, FTR, MTR, SON, DAU, GRD, WD, GRP, GRCNote:
The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.Table 1-19 Guardian - Field Description
Field Description Primary Party Relationship type of the primary party.
Entity Code: DTYSecondary Party Relationship type of the secondary party. Secondary party relationship is populated based on selected Primary Party relationship.
Entity Code: SPO, FTR, MTR, SON, DAU, GRD, WD, GRP, GRCPreferred Flag for preferred guardian. Note:
The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.Table 1-20 Custodian - Field Description
Field Description Primary Party Relationship type of the primary party.
Entity Code: CDNSecondary Party Relationship type of the secondary party. Secondary party relationship is populated based on selected Primary Party relationship.
Entity Code: GRP, ANT, UCL, GRD, OTR, WD, PTRPreferred Flag to identify, if custodian is a preferred custodian for a minor party. Note:
The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.Table 1-21 Solicitor - Field Description
Field Description Registration Number Specify the registration number of the solicitor. Preferred Flag to identify, if solicitor is a preferred solicitor for a party. Remarks Remarks for the solicitor relationship. Note:
Refer to the Oracle Banking Party Configurations User Guide for entity maintenance.Table 1-22 Related Party - Field Description
Field Description Primary Party Relationship type of the primary party.
Entity Code: RPPSecondary Party Relationship type of the secondary party.
Entity Code: RSPRelationship Sub Type Relationship sub-type of primary party with secondary party
Entity Code: RRSRemarks Remarks for the solicitor relationship. Note:
The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.
New Party
A new party will be onboarded as a non-customer to be added as a relationship during the party onboarding process.
- If the related party is new to the Bank, click Next without entering CIF/Party Id.The Add New Owner screen is displayed to capture details for the new relationship.
Note:
To create a new party the screen appears based on the selected relationship type. The Household relationship type is elaborated below. - Specify the details of Add New Owner for new stakeholder.For more information on fields, refer to the field description table.
Table 1-23 Add New Owners – Field Description
Field Description Title The formal title or honorific prefix assigned to the party (e.g., Mr., Mrs.). Entity Code: TLE
Salutation The greeting or form of address used for the party in communication. Entity Code: SAL
First Name The given name of the party as per official records. Middle Name The additional given name of the party, if applicable. Last Name The surname or family name of the party. Suffix The suffix used in the party’s name, such as Jr., Sr., III, etc. Entity Code: SUF
Short Name A shortened or commonly used version of the party’s full name. Maiden Name The last name of the party before marriage, applicable to individuals who have changed their surname. Name In Local Language The name of the party written in their native or regional language. Date of Birth The official birth date of the party. Date of Birth cannot be a future date. Note:
Based on the date of birth and minor age configuration, the party will be identified as a major customer or minor customer.Minor A flag indicating whether the party is legally a minor. National ID The Social Security Number (SSN) for U.S. citizens or the equivalent national identification number for other countries. Occupation The job title or primary occupation of the party. Entity Code: OCC
Staff A flag to indicate whether the party is an employee of the organization. Gender The gender identity of the party (e.g., Male, Female).
Entity Code: GTY
Marital Status The marital status of the party, such as Single, Married, Divorced.
Entity Code: MST
Customer Category The classification of the party based on predefined categories. Common Core Maintenance: cmc customer categories.
Customer Segment The business or customer segment to which the party belongs (e.g. High Net Worth). Entity Code: SEG
Customer Access Group The designated user access group(s) for the party. Common Core Maintenance: cmc customer access group
Note:
- User should have required access to onboarding a party within a customer access group.
- For more details, refer to the Oracle Banking Party Configurations User Guide.
Profession The professional field or industry in which the party is employed. Entity Code: PFS
Relationship Manager ID The unique identifier of the relationship manager assigned to the party. Common Core Maintenance: cmc user maintenane
Photo A reference image or icon used to highlight significant dates related to the party. Birth Country The country where the party was born as per official records. Common Core Maintenance: cmc country maintenance
Nationality The citizenship or nationality of the party as per legal documentation. Common Core Maintenance: cmc country maintenance
Citizenship By The process through which the party obtained citizenship (e.g., Birth). Entity Code: CBT
KYC Verified A flag indicating whether KYC is verified for the party. Note:
- KYC Status as per standalone KYC record supersedes and overwrite Is KYC verified.
- If KYC Status as per Standalone KYC record is available KYC Verified cannot be setup manually.
Resident Status The legal residency status of the party, such as Resident, Non-Resident, or Permanent Resident. Entity Code: RES
Country of Residence The country where the party currently resides. Common Core Maintenance: cmc country maintenance
Preferred Language The language the party prefers for communication. Common Core Maintenance: cmc language maintenance
Preferred Currency The currency the party prefers for transactions. Common Core Maintenance: cmc currency maintenance
Risk Level The risk assessment level assigned to the party based on financial or compliance factors (e.g., Low, Medium, High). Entity Code: RSK
Purpose The reason for onboarding the party, such as Personal Banking, Business Banking, or Investment Services. Entity Code: DPI
Facebook The URL of the party’s Facebook profile. Twitter The URL of the party’s Twitter (X) profile. Instagram The URL of the party’s Instagram profile. LinkedIn The URL of the party’s LinkedIn profile. Blog The URL of the party’s personal or professional blog. Tumblr The username or profile ID of the party on Tumblr. Origin Code A system-generated or predefined code indicating the origin of the party’s relationship with the organization. Entity Code: OGC
Sub-Origin Code A more specific classification of the origin code providing additional context. Entity Code: SO, SA, MCB, CMY
Note:
- Sub-Origin Code will only be displayed, if Origin Code is selected.
- Origin Code and Sub-Origin Code are co-mandatory fields.
Duplicate Merge A flag indicating if the party has potential duplicate records that can be merged. Referral Source The source through which the party was referred, such as an existing customer, agent, or marketing campaign. Entity Code: REF
Date Marked for Deletion The date when the party’s record was marked for deletion. Customer Status The current status of the party in the system (e.g., Active, Inactive). Entity Code: CST
Membership Start Date The date the party became a member of financial institution. Note:
Membership start date cannot be a future date or less than party onboarding date.Sponsorship The entity or individual who has sponsored or referred the customer. Entity Code: SPR
Duplicate Override A flag indicating whether the user has manually overridden a duplicate party check. Note:
- The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide.
- For details on Common Core Maintenance, refer to the Common Core User Guide.
- Click and expand the ID Details section.The ID Details screen is displayed.
- Click on the + button to specify the details.The Add ID Details pop-up screen is displayed.
- On the Add ID Details pop-up screen, specify the fields. For more information on fields, refer to the field description table.
Table 1-24 ID Details - Field Description
Field Description ID Type
The specific type of identification document provided by the party (e.g., Passport, National ID, Driver’s License). Entity Code: ITY
ID Status
The current verification status of the identification document provided by the party (e.g., Verified). Entity Code: IDS
Unique ID A unique identifier assigned to the party for identification and reference purposes. Place of issue The location or authority that issued the identification document of the party. Valid From The start date of the validity period of the identification document. Valid Till The end date of the validity period of the identification document. Remarks Additional information or notes related to the party’s identification status or document. Preferred A flag used to mark the preferred ID type record for the party. - At-least one ID should be marked as preferred.
- Only one ID can be marked as preferred
Note:
The list of drop-down values is configurable through Entity Maintenance. For details on Entity Code Maintenance and the available values corresponding to each Entity Code, refer to the Oracle Banking Party Configurations User Guide. - Click and expand the Address section.
- Click Next to capture the KYC details for the new
relationship.The Add New Household - KYC Details screen displays.
Note:
This step is optional.Figure 1-18 Add New Household - KYC details
- Click Verify to update the KYC details for the new related party.
- Specify the required KYC details.
- Click Next.The Add New Household screen is displayed to add relationship-specific attributes.
- On the Add New Household screen, specify the KYC
details.
For more information on the fields, refer to the Table 1-15.
- Click Submit.The Relationships screen displays the added relationship details.
- Click Next to move to the Educational Qualifications segment.
Parent topic: Onboarding Initiation