Changing Password

You can choose to change your password any time by clicking your username appearing on the right top corner and selecting Change Password.

Note that this option is available:

  • If SMS Authentication & Authorization is configured as Authentication Type from the Configuration window.
  • If LDAP Authentication & SMS Authorization is configured as Authentication Type from the Configuration window and the SMS Auth Only checkbox is selected for the user in the User Maintenance window.
  • If SSO Authentication & SMS Authorization is configured as Authentication Type from the Configuration window and the SMS Auth Only checkbox is selected for the user in the User Maintenance window.

Figure 4-2 OFSSA Change Password window


This image displays the OFSSA Change Password window.

In the Change Password window, enter a new password, confirm it, and click OK to view the OFSAA Login window. Refer to the following guidelines for Password Creation:

  • Passwords are displayed as asterisks (stars) while you enter. This is to ensure that the password is not revealed to other users.
  • Ensure that the entered password is at least six characters long.
  • The password must be alphanumeric with a combination of numbers and characters.
  • The password should not contain spaces.
  • Passwords are case sensitive and ensure that the Caps Lock is not turned ON.
  • By default, the currently used password is checked for validity if password history is not set.
  • The new password should be different from previously used passwords based on the password history, which can be configured. For more information, see the Configuration section in System Configuration chapter.

If you encounter any of the following problems, contact the System Administrator:

  • Your user ID and password are not recognized.
  • Your user ID is locked after three consecutive unsuccessful attempts.
  • Your user ID has been disabled.
  • The guest user cannot change the password.