6.1.3 Updating the BD Application URL for the KYC Customer Dashboard

To update the URL, follow these steps:

1. Log in as the ECM Administrator.
2. Navigate to Case Management Configuration and select Manage Common Parameters.
3. In the Parameter Category field, select Deployment Based.
4. In the Parameter Name field, select KYC Deployment.
5. Replace the BD Application URL till the context name in the Attribute 4 value field. For example:

   <PROTOCOL:/HOSTNAME:PORT/CONTEXT_NAME>

6. Click Save to update the details in the database.

Note:

To know how to manually promote KYC risk assessments to cases, see the Manual Promotion of KYC Risk Assessments to Cases section in the Oracle Financial Services Know Your Customer (OFS KYC) Risk Assessment Guide.

During case closure, you can do the following in the ECM system:

• View information about the users who close the cases.
• Edit the risk scores which are displayed on the case closure dates.
• Override the risk expiration dates.
• Update the next re-review dates.