6.1.4 Updating the Username and Password for the Common Gateway Service

To update the Username and password, follow these steps:

1. Navigate to Case Management Configuration and select Manage Common Parameters.
2. In the Parameter Category field, select Deployment Based.
3. In the Parameter Name field, select Common Gateway Deployment.
4. The Attribute 1 Value field is pre-populated with the Common Gateway Service URL during the installation process with content from the InstallConfig.xml file. In cases where the deployment URL is not mentioned during the installation process or if the deployment URL has changed after installation, you will need to provide the new service URL.
5. Enter the KYC Administrator Username in the Attribute 2 value field.
6. Click Save to update the details in the database.
7. To update the password, navigate to the Configuration of Web Service page and enter the password for the above entered KYC Administrator user in the Enter Password for Common Gateway Service field.
8. Click Encrypt to save the password in the database.