Modifying an Exception
To modify the rule that establishes the conditions of the assignment role from the Assignment Rule Editor, follow these steps:
- Select the user role in the Role Based Assignment Limits Editor.
- Click Add Exception.
- Select the user you want to modify the exception for from the drop-down list.
- Click Edit.
- Modify the limits.
- Click Save. The system updates the rule and redisplays the Alert Assigner Editor with the rule’s updates.