Views Search

Views represent pre-populated search queries.

Selecting a View for searching allows a single-click option for returning a filtered alert list based on the view’s preset search criteria. By default, the Views search is available with My Open Alerts as the default queue. To search using views, select the desired view from the list.

Table -19 List of Views

View Name	View Filter and Sort Criteria
My New Alerts	From: Current Date -1 To: Current Date Owner: current user or pool to which the current user belongs Status: New
My Open Alerts	Owner: current user or pool to which the current user belongs Status: Open or Follow-up
My Reassigned Alerts	Owner: current user or pool to which the current user belongs Status: Reassigned
My Overdue Alerts	Due Date is not null and is <= Current Date Owner: current user or pool to which the current user belongs
My Near Due Alerts	Due Date is not null and is > Current Day and <= (Current Day +4) Owner: current user or pool to which the current user belongs Sort: By Due Date Ascending; Alert ID Ascending
Management - Overdue Alerts	Due Date is not null and is <= Current Date Owner: Organizational pool(s) for which the current user is supervisor or user within that pool
Management - Near Due Alerts	Due Date is not null and is > Current Day and <= (Current Day +4) Owner: Organizational pool(s) for which the current user is supervisor or user within that pool
Management - Aged Alerts	Alert Age >= 30 days Owner: Organizational pool(s) for which the current user is supervisor or user within that pool Status: Any status but a closed status

The Alert Search bar supports the ability to search across the following types of information:

• Alert Search Dates
• Alert by Entity
• Linked Cases