1.6 Generate Alerts or Re-alerts

Information about generating an alert or a re-alert.

After all the attribute level scores are calculated a weightage average score for the rule is calculated and check against the ruleset threshold to determine if an alert is to be created. The alert is created only if the customer data or watchlist data is new or significantly changed from the previous time it was screened. The Alert Decisionwidget is where attributes can be configured to determine if a change in the data or an increase in the score will create a new alert. Alerts are generated for each match that exceeds the rule threshold.

If there is a change in the record value (first name, last name, date of birth) or score, the alert is regenerated. The attributes which resulted in the re-alert is highlighted with a red box on the Event Details page for the re-alert. For more information on event details, see the Case Investigation User guide.

You can specify the attributes which generate a re-alert based on the value change or score change in the Alert Decision window. For more information on Alert Decision window, see Using Pipeline Designer guide.