P Configurations Required to Open ECM Case or CSAM Alert from RT Screening if RT Screening and ECM/CSAM are in Different Servers

Perform the following configuration to open Enterprise Case Management (ECM) Case or Customer Screening Alert Management (CSAM) Alert from Real-time (RT) Screening if RT Screening and ECM/CSAM are in Different Servers.

Configure REFERRER-POLICY-ENABLED

The valid V_PROP_VALUE values are TRUE or FALSE. The default is FALSE. Configure this value to TRUE to allow Referrer URLs.

MERGE INTO aai_setup_props ut
USING (
SELECT 'REFERRER-POLICY-ENABLED' AS V_PROP_NAME FROM dual
) md ON (ut.V_PROP_NAME = md.V_PROP_NAME)
WHEN NOT MATCHED THEN
INSERT (V_PROP_NAME,V_PROP_VALUE,V_PROP_TIER,V_SEEDED_BY)
VALUES ('REFERRER-POLICY-ENABLED','FALSE','WEB','AAI')
/

Configure ALLOWED-REFERRER-URLS

By default V_PROP_VALUE is set to NONE.

Configure this value to set the HOST URL (Real time CS URL) as the allowed URL in the following format:

http://<HOST_NAME>:<PORT_NUMBER>/

Separate the URLs with a single space. Adding the URLs without a space between them or adding two or more spaces between them results in errors.

Run the following query after replacing the <Referral-URLs> with the suitable values.

MERGE INTO aai_setup_props ut
USING (
SELECT 'ALLOWED-REFERRER-URLS' AS V_PROP_NAME FROM dual
) md ON (ut.V_PROP_NAME = md.V_PROP_NAME)
WHEN NOT MATCHED THEN
INSERT (V_PROP_NAME,V_PROP_VALUE,V_PROP_TIER,V_SEEDED_BY)
VALUES ('ALLOWED-REFERRER-URLS','<Referral-URLs>','WEB','AAI')
/