4.6 Field Descriptions
Table 4-5 Field Description for Queue Management
Field | Description |
---|---|
Queue Type |
Type of the Queue belongs to the following:
|
Queue Name | Name of the Queue. You can enter the Queue name in the text box. |
Alert Type | You can select the alert type from the drop-down list. |
Status | You can select the status of the alert from the drop-down list. The values are different for CS and TF. |
Assignee |
You can assign the Queue to All or Specific User or leave it as unassigned. You can select the values from the drop-down list. Bydefault, it is selected as ALL. |
Jurisdiction |
Geographic jurisdiction associated with this Queue. Youcan select the value from the drop-down list, and multiple values are allowed. |
Priority |
Priority of the Alert such as High, Medium, Low. You can select the value from the drop-down list, and multiple values are allowed. |
Type of Screening |
Customer screening is based on batch or online. You can select the value from the drop-down list, and multiple values are allowed. |
Currency |
Currency code of the destination country. You can select the value from the drop-down list, and multiple values are allowed to specify the currency code. For example, US. |
Match Score |
Match score generated from the Enterprise Data Quality (EDQ) matching engine. You can select the parameter (>, <, and =) from the drop-down and enter the value in the text box. |
Message Direction |
Message direction. Select Inbound for transactions coming into your account and select Outbound for transactions that are going out of your account. Select Any to select any message direction. You can select the value from the drop-down list. |
Amount |
The transaction amount is expressed in the base currency. You can select the parameter (>, <, and =) from the drop-down and enter the value in the text box. |
Business Domain | Customer group's business domain or business domains. You can select the value from the drop-down list. |
Message Category | Message category associated with the transaction. You can select the value from the drop-down list. |
Message Type | This list will be displayed only when you select the Message Category. You can select the type of message from the drop-down list. |
Risk Score |
The risk score of the business rule is defined in the rule engine, that is, the Inline Processing Engine (IPE). You can select the parameter (>, <, and =) from the drop-down and enter the values in the text box. |
Sort by Column |
Select the columns to arrange and sort the alerts in the Queue. You can select the values from the drop-down list. Select the values available in the list; the same value will not be available for the following selection once you select the value. |
Sort by Order | You can select the Ascending or Descending order from the drop-down list. |
Assign Queue To |
Assign the queue to a specific user group (s). You can select the value from the drop-down list, and multiple values are allowed. |