4.5 Audit History

The Audit History provides the action-level audit details on the existing queue. The details like Action, Old Value, New Value, Action By, and Action Date details.

Click The Edit Icon icon to modify the queue details. In the top left corner next to Next button, click the The Audit History Icon button.
The details are added to the Audit History in following fields:
  • Action
  • Old Value
  • New Value
  • Action By
  • Action Date

You can use the search filter in the top middle of the page to filter the Audit History list. Enter the search term in the search box to filter the list.

Click the Reload icon next to the Last Modified Date Time to reload the Audit History list.

Table 4-4 Field Description for Queue Management

Field Description
Action Provides the name of actions per- formed on the selected queue.
Old Value Provides the details of old value selected before it was modified.
New Value Provides the details of new value added in place of old value.
Action By Provides the user names who per- formed the action on the selected queue.
Action Date Provides date value when the action performed on the selected queue.