4.4 Editing the Queue

Perform the following to edit a queue:

You can edit a Queue from List View or Grid View.

Note:

Existing alerts can be re-distributed and counted in the queue if the alerts are satisfied by the new queue status criteria. To re-distributed the queue, navigate to the <FIC_HOME>/TF_Populate_Historical_Alerts/bin or <FIC_HOME>/CS_Populate_Historical_Alerts/bin directory and run the TFPopHistAlerts.sh or CSPopHistAlerts.sh, file respectively. This is a one-time process.
Click the Ellipsis menu on the queue in the queue list and then select Edit. The Edit Queue page appears.
  1. The Queue type is selected by default in the Select the Queue Type page. Click Next to Define Criteria for the Queue or click Cancel to close the page and back to Queue List.

    Once you select the Queue Type and click Next for defining criteria, you cannot return to the same page for selecting queue type again.

  2. You can edit or select the values for Customer Screening or Transaction Filtering fields in the Define Criteria page for the Selected Queue.

    The Status fields is mandatory to proceed to the next step. You can add or delete entries in the Status field.

    • Customer Screening (CS)
      • Alert Type
      • Business Domain
      • Match Score
      • Status
      • Assignee
      • Jurisdiction
      • Priority
      • Type of Screening
    • Transaction Filtering (TF)
      • Assignee
      • Currency
      • Match Score
      • Message Direction
      • Priority
      • Status
      • Amount
      • Business Domain
      • Jurisdiction
      • Message Category
      • Message Type
      • Risk Score
      • Wire Stripping Alert

    Note:

    Select the Wire Stripping Alert criteria as Yes from drop-down to update the queue to include the WS alert

    For more details on fields, see Field Descriptions.

    The Queue is created based on the defined criteria filters, and alerts will be pushed into this Queue that is matched with defined criteria. If any alerts do not match the defined criteria, they will be pushed to the OOB queue.

    Click Next to select the Alert Statistics or click Cancel to close the page and back to Queue List.

  3. Alert Statistics provides collected and analyzed alert data, which satisfies the status criteria for the queue.

    Existing alerts inside the queue and the alerts in the other queues are re-distributed to all the queues based on the new matching criteria defined.

    You can view the following information in the Alert Statistics Page
    • Current Count of Alerts in Queue,
    • Count of Incoming Alerts to Edited Queue,
    • Count of Outgoing Alerts from Edited Queue
    • Incoming Alert Summary
    • Outgoing Alerts Summary

    Incoming Alerts Summery provide data about alerts from other queues that are now available in the current queue.

    Outgoing Alerts Summery provide data about alerts that are moved to default queue if the alerts are not available in other queues.

    For example, consider the Alert Statistics Queue 1.

    Current queue alert count= 50

    Total Alerts Moving out of queue= 30

    Total Alerts Moving in to queue= 10

    The following both tables shows the Alert breakup:

    Table 4-2 Alert Breakup for Alerts moving Out of the Queue

    Number of Alerts moving out of the queue Queue Name
    10 Queue2, Queue 3
    5 Queue2
    10 Queue4
    5 Queue3

    Table 4-3 Alert Breakup for Alerts Coming to the Queue

    Number of Alerts Coming to the queue Queue Name
    3 Queue2, Queue 3
    4 Queue2
    4 Queue3

    Figure 4-10 Alert Statistics Page



    Click Next and confirm to select the sorting or click Cancel to close the page and back to Queue List.

  4. You can edit the sorting type and order to display the alerts in order and sort as specified in the Queue.
    1. Click The Add Icon icon to add sorting and order. The Add Sorting appears.
    2. Select the values from the drop-down list for Sort By Column and Sort Order (Ascending/ Descending).

      Select the values available in the list; the same value will not be available for the following selection once you select the value.

    3. Click Save. The sorting and order will be added to the list. You can select and drag and drop the rows to change the order as per your requirement.

      In addition, you can select the row and right-click, navigate to the sort> Sort Ascending/Sort Descending.

      Click The Delete Icon to delete the sorting.

      Click Next button to select the sorting or click the Previous The Previous Icon icon to define criteria.

      Click Cancel button to close the page and back to Queue List.

  5. You can assign Queue to one or multiple user group (s) in the list.

    You can save the Queue with or without assigning the Queue to the user group.

    The following buttons are enabled after assigning Queue to the user group.
    • Click Finish to save the Queue.

    Note:

    After adding each Queue via the Queue Admin page, you can run the Clear Cache without restarting the WebLogic to reflect the changes in the UI.

    Customer Screening Queue URL:http://##HOST_NAME##:##POR T##/##SANC_CONTEXT_ NAME##/QueueCacheRe- Load.jsp

    For example:http://whf00beh:5010/zipper/ QueueCacheReLoad.jsp

    Transaction Filtering Queue URL:https:##HOST_NAME##:##PORT##/ ##SANC_CONTEXT_NAME##/Queue- CacheReLoad.jsp

    For example:http://whf00beh:5010/zipper/QueueCacheReLoad. jsp

    SEPA:http://<HOST>:<PORT>/ SEPATFLT/TFCacheReLoad/ TFCacheReLoad.jsp

    FEDWIRE:http:// <HOST>:<PORT>/FEDTFLT/ TFCacheReLoad/TFCacheRe- Load.jsp

    SWIFT:http://<HOST>:<PORT>/ TFLT/TFCacheReLoad/ TFCacheReLoad.jsp