4.3 Adding a Queue

Perform the following to add a new queue:

You can add a Queue from List View or Grid View.

Note:

New and existing alerts can be re-distributed and counted in the new queue if the alerts are satisfied by the new queue status criteria. To re-distributed the queue, navigate to the <FIC_HOME>/TF_Populate_Historical_Alerts/bin or <FIC_HOME>/CS_Populate_Historical_Alerts/bin directory and run the TFPopHistAlerts.sh or CSPopHistAlerts.sh, file respectively. This is a one time process.
Click The Add Queue icon button top-right corner in the Queue List to add a new queue. The Add Queue page appears.
  1. Select the Queue Type. By default, Customer Screening is selected. You can select any one of the following from What type of Queue is this?:
    • Customer Screening
    • Transaction Filtering

    Click Next to Define Criteria for the Queue or click Cancel to close the page and back to Queue List.

    Once you select the Queue Type and click Next for defining criteria, you cannot return to the same page for selecting queue type again.

    Figure 4-5 Select Queue Type Page



  2. The defined criteria fields will be displayed based on the selected Queue Type.

    You must enter the name for the Queue in the Enter Queue Name field and enter or select values for Customer Screening or Transaction Filtering fields.

    The Queue Name and Status fields are mandatory to proceed to the next step.
    • Customer Screening (CS)
      • Alert Type
      • Business Domain
      • Match Score
      • Status
      • Assignee
      • Jurisdiction
      • Priority
      • Type of Screening
    • Transaction Filtering (TF)
      • Assignee
      • Currency
      • Match Score
      • Message Direction
      • Priority
      • Status
      • Amount
      • Business Domain
      • Jurisdiction
      • Message Category
      • Message Type
      • Risk Score
      • Wire Stripping Alert

    Note:

    Select the Wire Stripping Alert criteria as Yes from drop-down to create the queue to include the WS alert.

    For more details on fields, see Field Descriptions.

    The Queue is created based on the defined criteria filters, and alerts will be pushed into this Queue that is matched with defined criteria. If any alerts do not match the defined criteria, they will be pushed to the OOB queue.

    Mandatory fields must be filled to move to the next step.

    Click Next to select the Alert Statistics or click Cancel to close the page and back to Queue List.

    Figure 4-6 Define Criteria Page



  3. Alert Statistics provides collected and analyzed alert data, which satisfies the status criteria for the new queue. You can view the Count of Incoming Alerts to Queue and Incoming Alert Summary table in Alert Statistics Page.

    Note:

    New and existing alerts are re-distributed and counted in the Count of Incoming Alerts to the Queue if the existing alerts are satisfied by the new queue status criteria.

    Incoming Alert Summary provides data about alerts from other queues which are available in the current queue.

    Click Next and Confirm to select the sorting or click Cancel to close the page and back to Queue List.

    Figure 4-7 Alert Statistics Page



  4. You can add the sorting type and order to display the alerts in order and sort as specified in the Queue.
    1. Click The Add Icon icon to add sorting and order. The Add Sorting appears.
    2. Select the values from the drop-down list for Sort By Column and Sort Order (Ascending/ Descending).

      Select the values available in the list; the same value will not be available for the following selection once you select the value.

    3. Click Save. The sorting and order will be added to the list. You can select and drag and drop the rows to change the order as per your requirement.

      In addition, you can select the row and right-click, navigate to the sort> Sort Ascending/Sort Descending.

      Click The Delete Icon to delete the sorting.

      Click Next button to select the sorting or click the The Previous Icon Previous icon to define criteria.

      Click Cancel button to close the page and back to Queue List.
  5. You can assign Queue to one or multiple user group (s) in the list.

    You can save the Queue with or without assigning the Queue to the user group.

    The following buttons are enabled after assigning Queue to the user group.
    • Click Finish to save the Queue.
    • Click Create another button to create a new Queue.

    Note:

    After adding each Queue via the Queue Admin page, you can run the Clear Cache without restarting the WebLogic to reflect the changes in the UI.

    Customer Screening Queue URL:http://##HOST_NAME##:##POR T##/##SANC_CONTEXT_ NAME##/QueueCacheRe- Load.jsp

    For example:http://whf00beh:5010/zipper/ QueueCacheReLoad.jsp

    Transaction Filtering Queue URL:https:##HOST_NAME##:##PORT##/ ##SANC_CONTEXT_NAME##/Queue- CacheReLoad.jsp

    For example:http://whf00beh:5010/zipper/QueueCacheReLoad. jsp

    SEPA:http://<HOST>:<PORT>/ SEPATFLT/TFCacheReLoad/ TFCacheReLoad.jsp

    FEDWIRE:http:// <HOST>:<PORT>/FEDTFLT/ TFCacheReLoad/TFCacheRe- Load.jsp

    SWIFT:http://<HOST>:<PORT>/ TFLT/TFCacheReLoad/ TFCacheReLoad.jsp