Preface

This guide explains Oracle Financial Services (OFS) Customer Screening concepts and provides step-by-step instructions for navigating the Oracle Financial Services Customer Screening web pages, analyzing, acting on, and researching the Business information.

Who Should Use This Guide

The Customer Screening User Guide is designed for the following users:
  • Reviewer: This user works on the alerts within the application frequently. This user can only view within the application and cannot perform any action.
  • Analyst: This user works on the alerts within the application frequently. This user’s specific role determines what they can view and perform within the application.
  • Supervisor: This user works on the alerts within the application daily and is typically a higher level Analyst or Compliance Officer.
  • Senior Supervisor: This user works on the alerts within the application with additional functionalities such as a Bulk update, set priorities, and change Due Date Time.

How this Guide is Organized

The Customer Screening User Guide includes the following topics:
  • About Customer Screening provides an overview of Oracle Financial Services Customer Screening, how it works, and what it does.
  • Getting Started, explains common elements of the interface, includes instructions on how to configure your system, access Customer Screening, and exit the application.
  • Managing Customer Screening, explains the Customer Screening application components.

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Related Resources

This topic identifies additional resources to the OFS Customer Screening. You can access additional documents from the Oracle Help Center.

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