16.1.2 Editing and Deleting Saved Views

To edit and delete saved views, follow these steps:

1. Navigate to the User Preferences page.
2. Select required Saved Views from the list.

   Figure 16-3 User Preferences

   
   

   

   
   

   • You can edit or delete only those Saved Views which are created by you.
   • View is successfully edited or deleted from the User Preference page.
   • Visible/Change will not be reflected under Views drop- down list of Case Search Page. This occurs due to Views are cached for performance improvement.
   • Navigate to Home page and click Search Case menu to Clear the Cache.
3. Edit the name of Saved View or click delete icon. The confirmation message displays and list is updated.