19.13 Adding Event Decision for Customer Screening

This section describes how to add Event Decision for Customer Screening.

If you want to add a new event decision in the Event Decision drop-down of Customer Screening UI, then update the FCC_EVENT_STATUS_B, FCC_EVENT_STATUS_TL, FCC_CASETYPE_EVENT_STATUS_MAP tables. By default, True Positive and False Positive values are provided from the installer (Status ID 3 and 4).

To add a new status value, add the entries into FCC_EVENT_STATUS_B, FCC_EVENT_STATUS_TL, FCC_CASETYPE_EVENT_STATUS_MAP tables and make a corresponding entry into the KDD_ACTION table describing the new status added. Mapping of that status has to be provided in the KDD_INSTALL_PARAMS table:

Figure 19-5 KDD_INSTALL_PARAMS table

Status ID populates from FCC_EVENT_STATUS_B and Action ID comes from KDD_ACTION. These changes will be recorded in the Audit History tab.