7.1 Using Connectors

This section describes how to use connector processes for different applications in the ECM.

Accessing Connector Processes

To access connectors, follow these steps:
  1. Navigate to Enterprise Case Management Application.
  2. Go to the Common task section. Select the Run Rule Framework.
  3. Click Run. The Run window is displayed.

Loading OBD Data

The OBD connectors are used to load data from the BD application to the ECM.

To load data from the OBD to the ECM, follow these steps:
  1. Navigate to the Run window.
  2. Goto the List section. Select Oracle_BD_Event_Processing. The list of processes for OBD is displayed.

    Figure 7-1 BD Processes

    This image shows the BD Processes.
  3. SelectBD_Load_From_LA_To_CA(connector) process from the list. This has the following four sub-processes:
    1. Loading BD Events
    2. Entity Surrogate Key Generation for BD
    3. Oracle Behavior Detection Evented Data Load
    4. Oracle Behavior Detection Business Data Load

For more information on processes and tasks, see List of Processes and Tasks.

For more information on Configuring Data Movement from LA to CA, see the Configuring Data Movement from LA to CA.

Loading OCS Data

The OCS connectors are used to load data from the CS application to the ECM.

To load data from the OCS to the ECM, follow these steps:
  1. Navigate to the Run window.
  2. Go to the List section. Select Oracle_CS_Event_Processing. The list of processes for OCS is displayed.

    Figure 7-2 OCS Connector

    This image shows the OCS Connector.
  3. SelectLoad_From_CS_To_CA(connector) process from the list. This has the following four sub-processes:
    1. Loading Oracle CSEvent
    2. Entity Surrogate Key Generation For OracleCS
    3. Evented Data Load for CS
    4. Business Data Load for CS

For more information on processes and tasks, see List of Processes and Tasks.

For more information on Configuring Data Movement from LA to CA, see the Configuring Data Movement from LA to CA.

Loading TBAML Data

The TBAML connectors are used to load data from the TBAML application to the ECM.

To load data from the TBAML to the ECM, follow these steps:

  1. Navigate to the Run window.
  2. Go to the List section. Select Oracle_TBAML_Event_Processing. The list of processes for TBAML is displayed.

    Figure 7-3 TBAML Connector

    This image shows the TBAML Connector.
  3. SelectLoad_From_TBAML_To_CA(connector) process from the list. This has the following four sub-processes:
    1. Loading Oracle TBAML Events to Consolidation area.
    2. Entity Surrogate Key Generation For Oracle TBAML (to be executed after Loading Oracle TBAML Events sub-process.)
    3. Evented Data Load for TBAML.

For more information on processes and tasks, see List of Processes and Tasks.

For more information on Configuring Data Movement from LA to CA, see the Configuring Data Movement from LA to CA.

Loading Studio Data

The STDO connectors are used to load data from the Studio application to the ECM.

To load data from the Studio to the ECM, follow these steps:

  1. Navigate to the Run window.
  2. Go to the List section. Select Oracle_STDO_Event_Processing. The list of processes for Studio is displayed.

    Figure 7-4 Studio Connector

    This image shows the Studio Connector.
  3. Select STDO_Load_From_LA_To_CA (connector) process from the list. This has the following four sub-processes:
    1. Loading Studio Events
    2. Entity Surrogate Key Generation for Studio
    3. Oracle Studio Business Data Load
    4. Studio Supplementary Information
    5. Oracle Studio Evented Data Load