Retail Analytics Segmentation

These Scores and Segments will be stored in a new Fact Table. The inputs for this model will come from the following tables:

  • Location
  • Credit Rating
  • Currency
  • Geography
  • Industry
  • Product
  • Age
  • Income
  • Gender

Similar Product Types which are used in Price Creation and Discovery are being referred to as CARDS for Credit Cards and Term Deposits.

When Price Creation and Discovery is integrated and is installed with IPA, the user is required to update column V_PRODUCT_TYPE in the FSI_SEG_REP_LINE_MAP table accordingly to match the Product Type used in the Price Creation and Discovery Application.

Table 2-1 FCT_ACCOUNT_SEGMENT_SCORE

Column Name Logical Name
N_ACCT_SKEY Account Key
D_ACCT_START_DATE Account Start Date
N_ACCT_SEGMENT Account Segment
N_ACCT_SEGMENT_SCORE Account Segment Score
N_RUN_SKEY Run Key
N_MIS_DATE_SKEY Date Key

The above table acts as the input for another table that stores facts of Account Profitability (Movement, Average Balance, and so on) at the level of Month on Book, Account Segment, Run, and Reporting Line. Following is the structure of this table:

Table 2-2 FCT_ACCT_SEGMENT_MOB_SUMMARY

Column Name Logical Name
AVG_BAL_RCY AccountAverageBalanceReportingCurrency
N_END_BAL AccountEndingBalance
AVG_BAL AccountAverageBalance
END_BAL_RC AccountEndingBalanceReportingCurrency
MOVEMENT Movement
MOVEMENT_RCY MovementReportingCurrency
REP_LINE_CD ReportingLineCode
RUN_SKEY Run Key
MONTH_ON_BOOK Month on Book
ACCT_SEGMENT Account Segment

DIM_SEGMENT_TABLE is populated using SCD Process (Map reference number 267) and the source would be a view DIM_SEGMENT_V for which data would be from DIM_SEGMENT_B/TL and FSI_SEGMENT_TYPE_CD/MLS tables. FSI_SEGMENT_TYPE_CD/MLS table stores a list of Segment Types used in IPA. For example, Corporate Tracker, Behavioral, Profitability segments, and so on.

The Segment score is not updated. The Rule updates only the n_segment.

The Segmentation models within CI are also used to provide an output to OFS Price Creation and Discovery Application (OFS PCD). The Segments within CI calculate the average values of Profitability components which are then used in PCD to analyze the future behavior of an Account belonging to that Segment and predict its Profitability.