- Using Investigation Hub
- Performing Real-Time Customer Screening
- Real-Time Customer Screening for Individual
8.2 Real-Time Customer Screening for Individual
Users can perform real-time customer screening with and without creating a case by selecting Screen and Create Case and Screen buttons to screen individual records. By default, individual screen type is selected.
- On the Select an Individual or Entity to screen page, select the Individual type.
- Enter/Select the fields as described in the following table.
Note:
The fields such as Jurisdiction, Business Domain, First Name, and Last Name are mandatory and the remaining fields are optional.Table 8-1 Field Description - Individual Records
Field Description Jurisdiction From the drop-down list, select the jurisdiction to which the Individual belongs. Business Domain From the drop-down list, select the business domain to which the Individual belongs. First Name Enter the individual's first name. Last Name Enter the individual's last name. Date of Birth Enter or select the individual's date of birth. To enter the date, click inside the field. The date must be in the format MM/DD/YY.
OR
To select the date, click Select Date icon and select the date from the date picker.
Country of Birth From the drop-down list, select the country where the individual was born. Country of Residence From the drop-down list, select the country where the individual resides. Citizenship Enter the individual's citizenship. Advanced Search Click Advanced Search to view and update additional fields if required for matching results. System Identifiers Enter the following System Identifiers details: - Source Request ID: Enter the unique ID for the individual. The Source Request ID is used suppress the Batch alert for a customer who has a real-time screening alert.
- Applicant ID: Enter the individual's applicant ID number. You can provide alphanumeric characters.
- Existing Internal ID: Enter the individual's internal ID. This is a unique identification number used by the individual.
Candidate Identifier Enter the following Candidate Identifier details: - Title: Enter the honorific used to address the individual.
- Middle Name: Enter the individual's middle name.
- Full Name: Enter the individual's full name.
- Gender: From the drop-down list, select the individual's gender.
- Year of Birth: Enter the year of birth in the format YYYY.
- Aliases: Enter the aliases used by the individual.
Note: The Full Name and Year of Birth fields are updated automatically based on the First Name, Last Name, and Date of Birth fields of the individual.
Document Identifiers Enter/Select the following Document Identifiers details: - Type: Enter the document provided to verify the individual's identity.
- Document Number: Enter the document number of the document type provided by the individual.
- Issuing Country: From the drop-down list, select the country where the document used to verify the individual's identity is issued.
Click Add Another Document Identifier to add another identifier field for the document details.
Note: If you want to delete the additionally added document identifier, then click Delete icon which appears on the field.
Address Enter/Select the following address details: - Address Type: From the drop-down list, select the Address Type.
- Street Line 1: Enter the individual's residential address
- City: Enter the city in which the individual resides.
- State: Enter the state in which the individual resides.
- Country: From the drop-down list, select the country where the individual resides.
- Postal Code: Enter the postal code of the city where the individual resides.
Click Add Another Address to add another address details for the individual.
Note: If you want to delete the additionally added address details, then click Delete icon which appears on the field.
- Click Screen. It displays the screened watchlist records
for the individual.ORClick Screen and Create Case. It generates case based on the configuration and displays the screened watchlist records for the individual.