6.4 Deleting a Queue

You can delete queues when they are no longer required.

To delete a queue, follow these steps:

1. Navigate to the Applications landing page.
2. Click the Navigation Menu to access the Navigation List. The Navigation List displays the list of modules.
3. Select Queue Management. The Queue Management page opens.
4. Under the Actions column, against an existing queue, click the Delete icon. The Delete Queue pop-up appears with a confirmation.
5. Click Delete. The queue is deleted and removed from the Queue List. The queue also disappears from any existing User Group Queue mappings.

   Note:

   Any queue edited or deleted shall be impacted on the Queue Management screen.