- Using Investigation Hub
- Accessing Investigation Hub Administration
- Using Case Designer
- Case Type
- Add Case Type
8.5.1.1 Add Case Type
To add a new case type, follow these steps:
- Click Open icon to view the Ask Oracle page.
- Click Admin menu. The Investigation Hub Administration page is displayed.
- Click Case Designer link. The Case Types page is displayed.
- Click Add Case Type. The Add Case Type pane is displayed.
- Enter/Select the fields as described in the following table.
Table 8-8 Add Case Type - Field Description
Field Description Case Type Name Enter the name for the Case Type. Case Type Code Enter a unique code for the Case Type. Note: This cannot be edited once the Case Type has been added.
Class Name From the drop-down list, select the Class Name. Correlation Rule From the drop-down list, select the Correlation Rule. Note: You cannot map one Correlation Rule to multiple Case Types.
Note:
All the fields are mandatory except Correlation Rule. - Click Create. The new case type will be created and listed in the Case Types page.