1. Using Investigation Hub
  2. Accessing Investigation Hub Administration
  3. Using Case Designer
  4. Case Type
  5. Edit Case Type

8.5.1.2 Edit Case Type

To edit an existing case type, follow these steps:
  1. Click Open Open icon to view the Ask Oracle page.
  2. Click Admin menu. The Investigation Hub Administration page is displayed.
  3. Click Case Designer link. The Case Types page is displayed.
  4. Select the case type and click Edit Status Edit Status. The Edit Case Type pane is displayed.
  5. Edit the case type details as required.
  6. Click Save to save the updated changes.