1. Using Investigation Hub
  2. Acting on Cases
  3. Using Actions
  4. Request for Information
  5. Resolve RFI

5.1.9.5 Resolve RFI

Use this action to resolve the RFI based on your investigation.

To resolve the RFI, follow these steps:
  1. In the Request for Information pane, click Actions Menu corresponding to the RFI details.
  2. Select Resolve RFI. The RFI details is resolved and displayed status as RFI Resolved.

    Note:

    You also received an email with Case ID and RFI link. Click RFI link and log in with your credentials. Answer the question(s) displayed on the This Request for Information Details page and click Submit. The RFI details is resolved and displayed status as RFI Resolved.