1. Using Investigation Hub
  2. Performing Real-Time Customer Screening
  3. Screening and Creating Case Results for Individual and Entity

9.5 Screening and Creating Case Results for Individual and Entity

This topic provides information about screening and creating case results based on the Individual or Entity screen type.

On the Case for <Individual/Entity> page, users can view the following:
  • Individual/Entity Details
    • Case: Displays the unique case identification number.
    • Jurisdiction: Displays the jurisdiction to which the Individual/Entity belongs.
    • Business Domain: Displays the business domain to which the Individual/Entity belongs.
    • Status: Displays the case status.
    • Case Type: Displays the case type for Customer Screening.
    • Due: Displays the due date by which action must be taken on the case.
    • Assignee: Displays the user which is currently assigned to.
  • Prospect Details: In this pane, displays the Individual/Entity details which was provided by the user on the Select an Individual or Entity to screen page.
  • Watchlist Messages: In this pane, displays the watchlist messages based on the screened type (Individual/Entity).
    • Click Event ID to view Event Details pane. You can view the Match Quality, Prospect Details and Watchlist Details in more detail.
    • Click View All matches link to view Match Details pane. You can view the Match Quality, Prospect Details and Watchlist Details in more detail.
  • Show Watchlist Events: By default, it displays all the watchlist events. You can filter watchlist events using the Show Watchlist Events drop-down list.
  • Sort By: You can sort watchlist details using the Sort By drop-down list. The available options are Event ID and Match Quality.

Investigating Case

If you want to investigate the case, follow these steps:
  1. Copy the newly created Case ID from the Case for <Individual/Entity> page.
  2. Navigate to Investigation Hub page which is listed under Oracle Financial Services Crime and Compliance Management Anti Money Laundering Cloud Service module.
  3. On the Case List page, search the copied Case ID in the Search Report field and press Enter.
  4. Click Case ID link to view the Case Summary page. For more information on investigating the case, see the Investigating CS Cases section.
  5. To take an action on the case, see the Acting on Cases section.