5.1.1 Uploading the Evidence
You can upload evidence to cases in order to provide more insight into the case being investigated.
Note:
- You should be assignee for the case to take action.
- You cannot take action when status of the case is closed.
- In the Current Evidence, you can view all the evidence that are uploaded to the case.
- For Bulk Action, user cannot view evidence history in the Current Evidence group.
To upload the evidence, follow these steps:
- Click Actions menu and select Evidence. The Evidence pane is displayed.
- Click Add icon and select the required file from the local machine.
- Click Open to add the evidence file.
- Enter the comments about this evidence.
- Click Upload. The evidence is uploaded successfully to the case.