5.1.1 Uploading the Evidence

You can upload evidence to cases in order to provide more insight into the case being investigated.

Note:

• You should be assignee for the case to take action.
• You cannot take action when status of the case is closed.
• In the Current Evidence, you can view all the evidence that are uploaded to the case.
• For Bulk Action, user cannot view evidence history in the Current Evidence group.

To upload the evidence, follow these steps:

1. Click Actions menu and select Evidence. The Evidence pane is displayed.
2. Click Add icon and select the required file from the local machine.
3. Click Open to add the evidence file.
4. Enter the Comments about this evidence.

   Note:

   You can upload the evidence for a single or multiple cases from Case List page using the Update drop-down list.
5. Click Upload. The evidence is uploaded successfully to the case.