5.1.11.2 Linking Cases

To link a related case to parent case:
  1. Click Actions menu and select Related Cases. The Related Cases page for the parent case is displayed with list of related cases.
  2. Click Actions Menu from one of the related cases row and select Link.
  3. Click Confirm in the confirmation pop-up box.
    A successful message is displayed after the child case is merged to the parent case.

    The audit history is updated with the action of linking cases in both parent and child cases.