5.1.11.3 Unlinking Cases

To unlink a case from parent case:
  1. Click Actions menu and select Related Cases. The Related Cases page for the parent case is displayed with list of related cases.
  2. To unlink a case, perform one of the following actions:
    1. Click Actions Menu from one of the related cases row and select Unlink.
    2. Click Confirm in the confirmation pop-up window.

    OR

    1. Click the case id and click Unlink.

    The child case is successfully unlinked from the parent case.