3.4 Process Flow Based on Investigation Flow Notebook

To investigate using an Investigation Flow Notebook, follow these steps:

Note:

For more information about each paragraph in the Investigation Flow notebook, see the Investigation Flow Notebook section.
  1. Execute the Investigation Flow Notebook paragraph.
  2. Enter the case ID in the Case Details paragraph and execute it.
  3. The Case Information paragraph displays the case details.
  4. Enter the number of events in the Entities per page field that you want to see on the Event Summary paragraph and execute it.
  5. Enter your remarks about the event and execute the Event Remarks paragraph.
  6. Enter the number of entities you want to view in the Entities per page field on the Entity Summary paragraph and execute it.
    The Customer Entity, Account Entity, and External Entity sections are populated with the details. Expand an entry to view the details.
  7. In the Entity type selection for update paragraph, Select Entity Provider from the drop-down list.
  8. Select the required entity from the Select entity id(s) to add/update the value(s) drop-down menu and the action required from the Select action drop-dow menu in the Entity selection for update and execute it.
  9. To override an entity values, enter the entity details in the Entity Override/Reset paragraph and execute it.
  10. Enter the entity remarks in the Entity User Remarks and execute the paragraph.
  11. Enter the number of entries you want to view in the section in the Entities per page in the Risk Factors paragraph and execute it.
  12. Enter the number of entries you want to view in the section in the Prior Case Information paragraph and execute it.
  13. Enter you remark for the prior case in the Prior Case Remark paragraph and execute it.
  14. Select the transaction aggregation attributes and use slider to set the number of transaction to be displayed in the Consolidated Transactions paragraph and execute it.
  15. Select the required filter to filter the transaction in the Transaction Filters paragraph and execute it.
  16. To view the transactions of the case execute the Raw Transactions paragraph.
  17. Enter your remarks for the transaction in the Transactions Remark paragraph and execute it.
  18. Select the trends from the Select flag(s) for possible transaction trends drop-down menu in the Transaction Trend paragraph and execute it.
  19. Provide a justification for the transaction trend selected in the Transaction trend justification field and execute the Transaction Trend Justification paragraph.
  20. View the relationship between entities in the Case Graph paragraph.
  21. To assign the case to a category, select a category from the Select flag(s) for possible case category drop-down menu in the Case Categorization paragraph and execute it.
  22. Provide a justification for the categorization of the case in the Case categorization justification field in the Case Categorization Justification paragraph and execute it.
  23. Provide additional comments for the case in the Additional comments field and execute the Additional Comments paragraph.
  24. Provide your conclusion for the case in the Conclusion field and execute the Conclusion paragraph.
  25. View any restricted words used in the remarks provided earlier for the events and to rerun the checks execute the Restricted Word Usage paragraph.
  26. The Summary paragraph shows the summary of the case and the events associated with the case.
  27. To synchronize the narrative execute the Narrative Sync paragraph.