7.1.7 Auto Closed Cases

Use this section to view Auto Closed Cases. A bar graph is used to display reports.

To view the Auto Closed Cases, follow these steps:

  1. Select Case Created Date, Case Closed Date, Case Jurisdiction, Case Type, Case Status, and Case Priority from the drop-down filters. Based on your selection, reports are displayed.
  2. Hover-over the bar graph to see the auto eliminated cases.
  3. Right-click on the report aggregate measure to navigate to corresponding drill-down detailed report named Auto Closure Cases Drilldown.