1. User Guide
  2. Customer Screening Reports
  3. CS Cases
  4. Top 10 Customers Contributing to Cases

7.1.8 Top 10 Customers Contributing to Cases

Use this section to view Top 10 Customers Contributing to Cases. A tag cloud is used to display reports.

To view the Top 10 Customers Contributing to Cases, follow these steps:

  1. Select Case Created Date, Case Closed Date, Case Jurisdiction, Case Type, Case Status, and Case Priority from the drop-down filters. Based on your selection, reports are displayed.
  2. Hover-over the tag cloud to see the Top 10 Customers Contributing to Cases.
  3. Right-click on the report aggregate measure to navigate to corresponding drill-down detailed report named Top 10 Customer Names contributing to my Cases Drilldown.